Project Manager Quality Assurance

Daniel De GuiaAward-winning web content producer, web project manager & creative strategist

******@******.***@deguia

I have over 10 years of experience in many different facets of working with the web - web content production, web & software project management, copywriting, editing, QA testing/test case management, online marketing and e-commerce. I've worked with companies ranging in size from national industry leaders to local bootstrapped start ups and I have a solid track-record of helping clients succeed.

Skills

Web Producer

A successful web presence is only attainable with a good content strategy. That's where I come in.

Project Manager

I've managed web & software development projects and facilitated communication between all involved parties.

QA Testing

When it's prepared, coded and nearly finished, someone has to make sure it works as designed. Creating test cases, executing test plans and coordinating bug fixes are all skills I bring to the table.

Technical

HTML/CSS

Windows/Mac OS

Experience

O'Reilly Media, Inc.Online Marketing Specialist2011

Wrote code for email newsletters

Collaborated with multiple departments to coordinate work on their email marketing initiatives.

Reviewed email newsletter code and implemented best practices.

During my two-month stay at O'Reilly, my work was instrumental in bringing in over $1M in sales.

SonomaCreativeWeb Producer/Project Manager2006-2010

Managed web development projects from the design phase through to completion

Extensive quality assurance testing and documentation

Managed and collaborated with a team of developers - both in-house and third party

Ensured that the needs and wishes of each client were communicated effectively to the development team

Effectively managed day-to-day requests of existing clients to include digital imaging, template coding, newsletter distribution, and content management/production

SonomaITFreelance Support Analyst2006-2007

Lead support rep for clients using hosted Zimbra email service as well as support for other IT services/offerings.

The Press DemocratOnline Producer2004-2006

Published local, world, business, sports, editorial and national news articles to

Published Entertainment, Recreation, Food & Wine, and Lifestyle articles to www.northbay.com

Edited and corrected errors caused by the content management system

Edited photos for online use with Adobe Photoshop

Updated site feeds, diagnose technical problems

Catalogued the daily newspaper into the onsite archive database, accessible via the archive search located at

Processed photos from the daily newspaper into the Merlin database to be made available for purchase by readers

My content production skills were instrumental to the company's reception of the 2006 Digital Edge Award for 'Best Entertainment Site, Circulation 50,001 to 99,999'

Sonic.net, Inc.Technical Support Representative2000-2005

Answered technical questions by phone or email for 25,000 member Internet Service Provider

Provided technical expertise on Windows/Macintosh Internet-connectivity-related issues

Created sales and technical documentation for various product offerings as well as for internal support

Trained new Technical Support Representatives to company standards

Received 'Most Positive Customer Feedback' award twice

References

"I have worked with Daniel on a number of projects. He speaks fluent "nerd", and does an excellent job of effectively communicating requirements between managers and developers." - Fred Isaacs, Web Applications Developer, Isaacs Consulting

"Daniel was a dedicated and reliable worker who was a pleasure to work with. He had to take odd hour shifts with little to no supervision and was extremely adept at working independently and making the right calls to get the job done." - Sam Wright, Online Sales and Marketing Manager, The New York Times Regional Media Group

"Daniel brought clarity and enthusiasm to my web project. He got the job done in a timely fashion and with great results." - Robin Doran, Owner, Doran Communications

"Daniel has fabulous professional qualities, he is always a pleasure to deal with personally. Daniel is always pleasant, calm and very courteous! He conducts himself with composure and experience in meetings with clients." - Elizabeth Miller Pembroke, Owner, Pembroke Studios

"Dan was great to work with; he was always professional and personable, and was always "on the ball" in all my dealings with him." - August Schwer, Senior System Administrator, Sonic.net

Daniel De Guia ******@******.*** @deguia

Contact this candidate