Executive Assistant Human Resource

Chanel Harris

Email: *********@********.***

Address: **** ******* **

City: Concord

State: CA

Zip: 94520

Country: USA

Phone: 567-***-****

Skill Level: Management

Salary Range: $90,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Chanel N. Harris

"An absolutely brilliant performance by the best [Manager] in the organization. (Captain Harris) commands the largest and most geographically dispersed units in the Allied Forces North Battalion, which serves in a diverse, multinational, multi-cultural NATO environment."

LTC Vanmatter, Battalion Commander, Evaluation Report, 05/16/2011

SUMMARY OF QUALIFICATIONS

Well-rounded, 7 year background in managerial, administrative, and international diplomacy-driven roles.

Highly organized, directing multiple projects at once while attending to all details.

Thrive on challenges, excel in new environments, and adapt quickly to change.

Able to produce positive results independently; extremely self-motivated.

Active Duty U.S. Army Captain; served two combat deployments.

Maintain Top Secret Security Clearance.

Conversant in Tagalog.

PROFESSIONAL EXPERIENCE

US MILITARY PROCESSING COMMAND 08/2012 - Present

Senior Operations Manager/Deputy Director, Sacramento, California

Provides managerial oversight of a support staff comprised of 8 military and 34 Department of Defense Civilian employees responsible for processing applicants for Armed Forces enlistment in 98 K square mile area covering Northern California and Western Nevada. Directly responsible for all hiring and termination actions, management of employee training program, and organization's compliance with EEOC and military regulations. Tracks and reports worker's compensation cases to Director, monitors OSHA compliance in work areas. Certifies employee payroll. Advisor to the Director on employee talent mapping, pay-step increases, and the formulation of operational policies. Serves as the Director in his absence.

SELECTED ACCOMPLISHMENTS:

Created hiring plan; filled 6 civilian and 2 military employment vacancies within 45 days of implementation

Standardized employee's daily duties; immediate results seen in customer satisfaction surveys - average of 3 positive written comments per day

Spearheaded Grand Opening Ceremony and Open House for new office location

NORTH ATLANTIC TREATY ORGANIZATION (NATO) 01/2010- 08/2012

Human Resource Manager, Brunssum, The Netherlands, 12/2010 - 08/2012

Directed, planned, organized and guided all human resource programs, policies, and procedures for one geographically dispersed unit in 5 locations throughout The Netherlands, Germany, Poland, and Norway. Scope of responsibilities included management of annual evaluations, employee relocation assistance benefits, and development of proactive training programs. Conducted related meetings with host-nation counterparts as needed. Established and maintained satisfactory labor-management relationships at all levels within the organization. Directly trained, supervised, and evaluated two Supervisory Human Resource Generalists, 5 Section leaders and 2 team leaders.

SELECTED ACCOMPLISHMENTS:

Designed and implemented intranet website to maximize real-time, accurate flow of information at all international sites.

Increased annual training compliance to from 73% to 90%, exceeding organization's standards.

Senior Executive Assistant, Brunssum, The Netherlands, 01/2010 - 12/2010

Provided administrative, operations and planning support as Senior Executive Assistant to the Chief Operational Officer of NATO Allied Joint Forces Headquarters. Provided administrative HQ support for Senior military operations in Afghanistan. Responsible for office management: the coordination of all activities and ensuring timely flow of information to and from the executive office. Handled administrative details of a highly confidential and critical nature. Directly hired, trained, supervised and evaluated two military employees and one host-nation civilian employee

SELECTED ACCOMPLISHMENTS:

Successfully and discreetly coordinated 23 confidential meetings to 13 countries for Operations Officer in less than one year

Resourced funding and coordinated execution of annual American-hosted gala attended by over 100 senior military leaders from 21 countries as well as Dutch government officials.

U.S. ARMY

10/2005 - 01/2010

Senior Executive Assistant, Heidelberg, Germany, 07/2009 - 01/2010

Served as Executive Assistant to Chief Executive Officer of US Army NATO/Chief of Staff US Army Europe. Scheduled all appointments/meetings, coordinated calendar, facilitated travel, wrote reports/memos, distributed electronic and hard copy mail, and expedited office workflow in a fast-paced administrative environment. Assessed internal administrative procedures including data storage, filing systems, communications and office procedures. Identified redundant or inefficient procedures and implemented improved operating procedures.

SELECTED ACCOMPLISHMENTS:

Established first-ever Executive Assistant "playbook" used by officers within US Army Europe Headquarters.

Selected as primary speechwriter; composed and edited 8 speeches for Chief Executive Officer used during local and televised media events.

Human Resource Generalist/Executive Assistant, Fort Stewart, Georgia/Northern Iraq, 09/2006 - 12/2008

Created and led human resource practice objectives affecting over 1,100 employees. Directly trained, supervised, and evaluated four section leaders and four team leaders. Accountable for aligning operational performance with Unit Director's HR goals. Oversee performance management systems. Responsible for project scheduling, succession planning, monitoring workflow to meet deadlines, and tracking the status of outstanding issues. Identified process improvements that increased efficiencies in workloads. Responsible for maintaining schedule of Unit Director, coordinating meetings, and drafting correspondence.

SELECTED ACCOMPLISHMENTS:

Increased productivity and efficiency of staff by focusing on HRIS training and proficiency; resulted in the completion of 5,000+ error free administrative actions, awards and performance evaluations.

Developed Partnership in Education Program with local elementary school to enhance community relations.

Planned and coordinated "Welcome Home" event for families of employees returning from deployments.

Received "best section award" from Division Headquarters during annual re-accreditation inspections

EDUCATION

UNIVERSITY OF AKRON, Akron, OH

Bachelor of Arts in Social Work, 05/2005

US ARMY HUMAN RESOURCE OFFICER ADVANCED COURSE, Fort Jackson, SC

Certification, 07/2009

Webster University, St. Louis, MO

Masters, Human Resource Management, expected completion 06/2013

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