Manager Operations

Location:

St. Louis, MO

Posted:

December 16, 2012

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Resume:

Daniel Wickenhauser

Professional Profile

Daniel Wickenhauser

402W Sherman Ave, St. Louis, MO 63125

Cell: 618-***-****

******************@*****.***

Qualifications

Knowledge of programming languagesSoftware testing & programming Expertise with ASP.Net and Java programming.Experience in various operating systems Resource/capacity planningIntermediate written and spoken SpanishTechnical Skills

Languages: ASP.NET, Java, HTML, MySQL, PHP, JavaScript

Software: Microsoft Visual Studio 2008-2010, Microsoft Office 2007-2010, DreamWeaver, Visual Basics, Eclipse, NetBeans

Operating Systems: Windows ME, Windows XP, Windows Vista, Windows 7

AccomplishmentsOperational ManagementHeld a position as an Operations Manager for 3+ years at a restaurant.Managed over 30 employees, and monitored them in order to maintain restaurant standards.Held many positions there at one time, including the hourly manager position and a technical manager position. In charge of initiating contact with surrounding schools and non-profit organizations in order to book fundraisers. LeadershipManaged over 30 employees, many of which were new to the work force. Conducted many interviews, trained the majority of the employees through a systematized training process, helped them develop great work habits, and monitored their performance through annual reviews. Technical ManagementMaintained over 80 arcade games and rides. Performed preventative maintenance on the games, as well as the ordering and installation of parts on the games and rides.Adapted to a wide variety of problems, and found solutions for them as quickly as possible.Work Experience

PositionCompanyLocationDate

Operations Manager CEC Entertainment, Inc. St. Louis, MO 2009 - Current

IT Support Illinois State University Bloomington, IL 2008

Video Department Schnucks Alton, IL 2006-2008Education

Southern Illinois University Edwardsville- SIUE

Edwardsville, IL

Expected Graduation: May 2013

Bachelors of Science in Computer Management and Information Systems

Honors and Activities Member of Association of Information Technology Professionals (AITP)Accomplished Dean s list for 4 semestersMember of Delta Sigma Phi Fraternity

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