Customer Service Sales
Resume:
Richard Mannon
Email: *********@********.***
Address: Home / Alternate Address
City: Memphis
State: TN
Zip: 38128
Country: USA
Phone: 901-***-****
Skill Level: Experienced
Salary Range: $60,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Education:
Graduated from Kingsbury High School 1971
Chester Anderson Fire Training Academy 1989
Southwest Community College 1990 - 1994
Work experience:
(1) Memphis Fire Department as firefighter : 10/1989 to present (plans are in place to retire from the MFD & to begin another chapter/career in my life)
ESSENTIAL JOB FUNCTIONS:
Works under an assigned fire station Lieutenant: listens for alarm & details of radio message received from alarm office. Decides safest exit routes for self/victim; pries open vehicles, equipment, or structures using specialized equipment Extinguishes fires in areas where there is no visibility and extreme heat; ventilating structures using axes, pike poles, or other equipment; preserves evidence of arson for use by an arson investigator; develops & maintains current knowledge of standard firefighting procedures; maintains certifications; cleans equipment; inspects or tests equipment on apparatus.
PHYSICAL DEMANDS:
Must be able to lift and carry a victim, hose, or other equipment weighing an average 160 to 200 lbs during rescue. Requires walking, running, crawling, standing, lifting, climbing, or stooping for long periods of time while wearing assigned equipment. The ability to meet all physical demands to extinguish fires and to make inspections of buildings, hydrants & immediate surroundings for existence of fire hazards.
TYPICAL WORKING CONDITIONS:
Exposed to extreme heat, thick smoke, & toxic fumes in fire fighting situations.. Works (24) hour shifts, fifty-six (56) hours a week. Exposed to all types of weather conditions. Deals with the public under stressful & dangerous conditions
(2) Operations Manager of C.E. Thompson Lumber Co.: 09/07/1987 to 12/1988
Directly responsible for daily safe operations of the retail yard including the warehouse, yard and truck fleet personnel with good systems and analytical skills. Overseeing all equipment replacement & repair. Taking care of logistics and providing superior quality service to contractors & retail customers. Setting up & overseeing a safety program and experience with DOT regulations & procedures. Computer skills, sound leader skills with a work force of 33 men and the vision/ability to see and implement changes which improve processes & positively impact the bottom line. Dispatching trucks & personnel directly involved in building materials delivery. Hiring & training of new employees and termination of employees. Full duties of S/R & warehouse stocking of building materials. Customer Service with emphasis on customer satisfaction, problem solving with a priority on good customer, employee & company relationships. Directly addressing all problems & concerns of the customer as well as the employees. Responsible for the opening & the closing of the store & yard on a daily basis.
(3) Owner / carpenter @ Rick Mannon Construction:03/01/1976 to 07/2012
As a Licensed TN General Contractor my responsibilities included but were not limited to the following duties: Maintaining a good customer, employee & company relationships with concern for the bottom line. Maintaining & procurement of all equipment, tools, personnel & customers. Follow-up customer leads with emphasis on sales & scheduling jobs several months ahead of my work force. Procurement of 80 local construction material related accounts.Overseeing the residential & commercial remodeling projects as a hands-on carpenter. Turnkey operations from start to finish of job & contract agreements between the customer, my business & subcontractors. Blueprint reading & takeoffs, ordering materials and scheduling my work force for each job site according to manpower skills. Writing contracts with home & business owners. Responsible for company PR, job records & accounting. Maintaining a good company & supplier relationship in regards to on time bill payment and sales representatives.
(4) Firestone Tire & Rubber Company: 03/01/1974 to 03/01/1976
Forklift driver & materials handler for the Firestone Stores Department, which supplied the Firestone 37 acre production plant. Participated in the S/R & in house delivery of raw rubber & chemicals in the production of a finished rubber mix for tire building. Supplied & stocked these same materials to the mixing machines & operators as a team worker. The Stores Dept. was a very fast paced environment with an emphasis on multitasking as the job demanded swift procurement of produces & supplies to be distributed throughout the entire Firestone factory of 37 acres.
(5) United States Navy: 10/09/1971 to 10/09/1972
Honorable Discharge
(6) Wagner Brake Shoe Remanufacturing Company: 6/1/1971 to 3/1/1974
2nd Shift Foreman - procurement of materials & supplies - S/R duties
(7) Memphis Publishing Company: 02/01/1965 to 06/01/1971
Press Scimitar newspaper carrier - procurement of produce to supply cutomers
Thank you for your time & consideration,
Rick Mannon
3803 Springfield Road
Memphis, TN 38128
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