Customer Service Data Entry
Resume:
Latoya's InformationLocation: BIRMINGHAM, ALTitle: AllStatus: In need of a jobWilling to Relocate: NoMember Since: 2012-01-18 Helpful Links
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LATOYA D. GREEN
Birmingham, AL 35215
Phone: 205-***-****
Alt. Phone: 205-***-****
E-mail: ************@*****.***
Objective
My specific objective is to obtain employment with a company, where my
employer, to the benefit of the company's objectives and goals, can best
utilize my knowledge and experience. I possess extensive data entry and
customer relations skills. I value a position that can provide me with a
challenge, continued learning opportunities, advancement, and a bright future.
Summary of Qualifications
National Professional Certification
Professional Certification in Customer Service by The NRF Foundation
Research And Educatoin
State of Alabama Career Readiness Certification
Gold Career Readiness Certificate
MAC Certified, CPR Certified
Data Entry, Microsoft Office Excel, Microsoft Office Powerpoint, Microsoft Access, Microsoft Word, Microsoft Outlook, Windows 2000/XP, Adobe Acrobat, Triceps, 70 WPM, ACSS, Netace, Eroes, MS Windows, Microsoft Internet Explorer, Microsoft Word 2003, Microsoft Word 2007,
10-Key, Pros, Lotus Notes, Emerald, Infosoure, eDiv, CIW,
SOTA, Negative ID Forms, VROL, and etc.
Work History
Blackwells Way, Pinson, AL August 2011 - Present
Caregiver
Assist mental patients with everyday living needs, giving out medication,
supervising patients, cooking, cleaning, data entry, logging information, and etc.
Wells Fargo, Homewood, AL November 2009 - May 2010
Fraud Specialist
Process/Submit Fraud Claims, Data Entry, Ship Debit/ATM cards,
Mail Affidavits, Submit Negative ID/Travel Notification Forms, Refund Fees,
and etc,
Sitel Corporation, Birmingham, AL January 2008 - April 2009
Customer Service Professional
Billing, Shipping Orders, Data Entry, Technical Support, Processing
Payments, Shipping Equipment and all of the other duties of a
customer service professional.
Glasforms Incorporated, Birmingham, AL April 2007- June 2007
Production Assistant/Inspector
Operating Machinery: Chopsaw Machine, Wetsaw Machine, Autosaw Machine,
Grinder Machine, Boxing, and Etc.
Associated Grocers of the South, Birmingham, AL July 2006 - December 2006
Warehouse Clerk/Data Entry Keyer.
Data Entry, Shipping and Receiving, Inventory, Billing, and Etc.
Sitel Corporation, Birmingham, AL October 2005 - July 2006
Customer Service Professional.
Billing, Shipping Orders, Data Entry, Technical Support, Payment Processing,
Shipping Equipment, and all of the other duties of a customer
service professional.
MilesCollege Office of Admissions, Fairfield, AL August 2002-September 2004
Executive Assistant.
Answer the phones, Data Entry, Filing, Typing, Mailing, Errands, and Etc.
Education
Virginia College
Birmingham, AL
Jan 2005-Jun 2005
Major: Medical Billing and Coding
Miles College
Fairfield, AL
Aug 2002-Sept 2004
Computer Information Sciences
Woodlawn High School
Birmingham, AL
Aug 1997-May 2001
Certificates & Licenses
National Professional Certification
Professional Certification in Customer Service
Morrisville, NC
State of Alabama Career Readiness
Certificate
Montgomery, AL
Dean's List
Virginia College
Birmingham, AL
President's List
Virginia College
Birmingham, AL
Honor's Roll
Miles College
Fairfield, AL
Dean's List
Miles College
Fairfield, AL
Student Government Association
Miles College
Fairfield, AL
Future Homemakers of America
Woodlawn High School
Birmingham, AL
Volunteer Experience
Performed community service at the East Lake Community Library.
Other Skills
Windows 95-00, Windows Vista, Java Script, Windows 7, MAC Certified,
CPR Certified, Vrol, and Etc.
Contact this candidate