Customer Service Sales
Resume:
maritza gomez
Email: ********@**************.***
Address:
City: hesperia
State: CA
Zip: 92344
Country: USA
Phone: 760-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Educational Background:
High School Dipolma from victorvalley college, Victorville CA 1/2001 to 12/2012 (social worker)
Job History / Details:
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
Strong organizational skills
Active listening skills
Sharp problem solver
Courteous demeanor
Customer service expert
Telecommunication skills
Adaptive team player
Energetic work attitude
Bilingual
Accomplishments
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Computed Data Reports
Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
Sales
Consistently generated additional revenue through skilled sales techniques.
Work Experience
September 2011 to September 2012
crossfire marketing group victorville, california
sales representative
Assisted customers with store and product complaints.Generated leads for new sales through telephone and email contact with customers.
July 2001 to September 2005
accesss Los Angeles, California
customer service representative
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.
June 1995 to October 2000
Dr. Ganghdi Los Angeles, California
Receptionist
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Cross-trained and provided back-up for other customer service representatives when needed.Managed quality communication, customer support and product representation for each client.
Educational Background
victorvalley college victorville, california
High School Diploma social worker
Continuing education in social woker.
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