Sales Six Sigma
Resume:
Jeffrey Brown
Email: *********@********.***
Address: ***** ***** ***** ******
City: Riverside
State: CA
Zip: 92508
Country: USA
Phone: 951-***-****
Skill Level: Director
Salary Range: $120,000
Willing to Relocate
Primary Skills/Experience:
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Educational Background:
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Job History / Details:
JEFFREY J BROWN
OPERATIONS MANAGEMENT EXECUTIVE
A highly accomplished leader with extensive experience leading best-in-class manufacturing infrastructures and sales support organizations. Expertise includes process optimization, Six Sigma and Lean application, metrics implementation and analytics, fiscal planning and analysis, personnel training and development and global project management while in executive management positions covering multiple and diverse disciplines. A strategic thinker with expansive project management background specializing in start-up, turn-around and performance enhancement initiatives. Focused on producing optimal results in any fiscally conscious, customer-focused organization. Unwavering professionalism in any fast-paced, rapidly evolving manufacturing environment.
- Process Optimization - Personnel Assessment & Development
- Project Management - Six Sigma Green Belt / LCI Techniques
- Fiscal Planning & Analysis - Customer Workflow Solutions
- Metrics Implementation & Analytics - Sales and Sales Support
PROFESSIONAL EXPERIENCE
VERTIS COMMUNICATIONS, Baltimore, MD 1987-2012
Vice-President National Pre-Press Operations (2007-2012)
Senior management executive overseeing all aspects of global pre-press operations spanning Inserts, Direct Mail, Managed Services and Manufacturing Technology infrastructures encompassing 350 employees across 37 locations in the US and Canada.
- Expanded managerial scope to include Direct Mail and Managed Services business units. Achieved operational synergies of $875K within 6 months.
- Applied Lean & Continuous Improvement principles to achieve incremental savings of $1.3M annually.
- Oversaw development and implementation of Intranet job status portal decreasing hub administrative call handling by 85% and press downtime by 14%.
- Led successful integration of respective pre-press organizations during 2008 acquisition of American Color Graphics.
- Authored comprehensive customer on-boarding program significantly reducing start-up issues relative to new business integration.
- Surpassed fiscal operating plans by an average of 21% over 4-year history.
Director National Pre-Press Operations (2004-2007)
- Engineered formation of a second pre-press hub facility expanding capacity and operational redundancy Cut associated labor costs by an additional 27% platform-wide.
- Increased pre-press hub customer base from 37 accounts to 400+ over a 4-year span reducing platform labor costs by $8M annually.
- Initiated generation of SOP documentation standardizing manufacturing processes across 19 locations, including quarterly compliance auditing. Improved defect ratio by 313% and cost of errors by $800K over a 3-year span.
Director Pre-Press Services, Western Region (1998-2004)
- Developed customer-facing technical training program to standardize data input variables. Realized 35% increase in production turn time driving 23% reduction in annualized operating costs.
- Consolidated geographically proximate operations into a centralized infrastructure resulting in yearly savings of $527K.
- Adapted remote proofing solution for selected customers attaining 17% savings in consumables usage.
- Managed development of proprietary electronic production reporting database. Utilized data to drive expansive process improvements and optimize costing and estimating systems.
- Fulfilled technical sales support role for 40 account executives across the Western Region. Increased new business acquisition by 19%.
- Conducted procedural training for 75 employees across 8 locations during Computer-to-Plate (CtP) migration.
Divisional Operations Manager, PrepSAT Riverside (1995-1998)
- Collaborated with local community college to provide targeted employee training curriculum enabling expansion of department capabilities. Reduced department labor by 40% in 18 months through cross-training and restructuring. Successfully outplaced 70% of affected employees. Negotiated and secured state funding to finance all project costs.
- Initiated systems architecture refresh project enabling redundancy and disaster recovery protocols. Increased department productivity by 26%.
- Implemented digital imposition technology solution trimming consumables costs by 77% and improving throughput by 42%.
- Realigned department shift configuration to coincide with production variables mitigating overtime run-rate by 31%.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Business Administration Coursework, Chabot College, Hayward, CA
Six Sigma Green Belt
PIA/GATF TPM
Blanchard Situational Leadership II
Employee Engagement Principles for Executives
PROFESSIONAL AFFILIATIONS
Graphic Users Association
Print Industry Networking Group
Retail Print Users Group
Production and Operations Management Society
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