Manager Human Resources
Resume:
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Deidre
GreenSocial or Healthcare Services Professional
Deidre Green
**** ****** **, ********, ** 93552
Home: 818-***-****; Cell: 661-***-****
E-mail: **************@*****.***
Professional Background
Social services administrator with over 20 years experience in non-profit community based organizations. My skills include a strong ability to establish rapport with patients, family and staff, experience ensuring contact compliance, program development, team building, excellent conflict resolution and communication skills, grant writing, and providing high quality patient centered care.
Professional Experience
Facility Manager
March 2012 to current
Children Are Our Future- Northridge, CA
- Oversight of facility operations for a 6-bed group home of adolescent boys.
- Coordination of resident appointments for school, court, and medical appointments.
- Coordination of recreation activities.
- Responsible for managing the weekly budget.
- Participates in manager and treatment team meetings.
- Responsible for timely completion of reports and required documentation.
Social Work Intern
September 2010 to June 2011
Child Family Guidance Center " Northridge, CA
- Co-facilitated social skills groups with adolescents; 16-17 years of age.
- Supervised and mentored Child Development undergraduate trainees.
- Provided individual counseling for seriously truant students.
- Participated in the development of a corporate sponsorship program.
- Organized of a Substance Abuse Awareness student assembly.
- Responsible for timely documentation of client case management and group notes.
- Participated in individual and group supervision.
Women's Health Program Administrator
November 2006 to January 2011
Northeast Valley Health Corporation " San Fernando, CA
- Responsible for the overall operations of the Women's Health services at 7 clinic sites.
- Responsible for state and federal regulatory compliance for funding sources including
- Medi-cal, Family PACT, Comprehensive Perinatal Services Program, Title X, and the Cancer Detection Programs.
- Assisted in implementation of the new i2i Tracks patient population tracking system that resulted in improved patient care.
- Maintained compliance with regulatory standards through the development of Plan-Do-Study-Act (PDSA) projects.
- Interviewed qualified employment candidates, conduct performance evaluations, and staff training.
- Development and implementation of new programs.
- Assist with grant writing, collaboration with other agencies, and program evaluation.
- Participation in community health care collaborations.
- Conduct conflict resolution for staff and patients as needed.
- Preparation and participation in the Joint Commission Survey for re-accreditation.
- Responsible for increasing program revenue and patient satisfaction.
- Direct supervision of 5 staff members
Senior Supervisor of Youth Services
June 2004 to October 2006
Tarzana Treatment Centers " Lancaster, CA
- Responsible for the overall operations of Youth Services Programs including: Independent Living Program (ILP), Outpatient Substance Abuse Program, and Youth Residential.
- Contract compliance for multiple funding contracts including: EPSDT, Community Care Licensing regulations, Alcohol and Drug Programs, SAMHA (Substance
- Abuse, Mental Health Act) grants, and California Access to Care programs (CARE).
- Collaborated with community agencies including Los Angeles County Department of Probation, DCFS, Drug Court and DMH.
- Implemented a Wraparound program including hiring staff, team development, and contract compliance.
- Conduct conflict resolution and crisis management, as needed with patients and families.
- Directly supervises 3 employees.
Education and Training
Capella University- August 2009
Minneapolis, MN
MS Human Services- specialization in Public Safety Leadership.
California State University, Northridge- May 1996
Northridge, CA,
BS Business Administration- specialization in Human Resources.
Reference Available upon Request
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