Customer Service Data Entry

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DEIDRE

KAMALOAdmin/Clerical

DEIDRE KAMALO

**** *. ***** ***** * Goodyear, AZ 85338 * 623-***-**** * **********@*****.***

CLERICAL & CUSTOMER SERVICE PROFESSIONAL

To obtain a challenging position that will utilize my expertise and allow for professional growth.

Summary of Qualifications: Devoted to providing Superior Customer Service to Clients and all Professional Affiliates. Proficient with Computers, performing Data Entry, Filing, and handling Multi-line Phone Systems.

PROFESSIONAL EXPERIENCE

CORRECTIONAL RECORDS CLERK II, 05/2007 to Present

AZ DEPARTMENT OF CORRECTIONS " Phoenix, AZ Review master record files to provide data to agency staff, law enforcement agencies, and court officials. Operate/maintain automated data storage and retrieval system for offender files. Research and create new offender master record files for filing of documents after scanning is complete. Responsible for retrieving and sending offender record files from AZ State Archive's Record Management. Assist Clerk I with filing, shuffling, and processing documents for offender files retrieved from State Archives.

CORRECTIONAL RECORDS CLERK I, 10/2006 to 05/2007

AZ DEPARTMENT OF CORRECTIONS " Phoenix, AZ Maintain offender master record file by sorting documents by terminal digit and file in corresponding offender file according to department filing format. Research and process requests for offender records by scanning, faxing or mailing requested information. Maintain a weekly production log to ensure compliance with meeting unit expectations.

CASHIER, 09/2006 to 11/2006

WAL-MART " Phoenix, AZ Provide superior customer service by answering questions or concerns regarding merchandise or store policies. Reconciliation of money in cash drawer at the beginning and end of shift to ensure accuracy of funds. Greet customers checking out with merchandise and process their purchase by receiving payment by cash, check or credit card and issue a receipt. Maintain workstation by filing with merchandise, stocking of supplies, and cleaning for customer appearance.

References available on request

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