Manager Assistant
Resume:
Susan Andrews
Email: *********@********.***
Address: **** ******** *****
City: Westfield
State: IN
Zip: 46074
Country: USA
Phone: 317-***-****
Skill Level: Experienced
Salary Range: $36,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Susan Michele Andrews, APR
1343 Trescott Drive
Westfield, IN 46074
Phone: 317-***-****
Cell Phone: 317-***-****
E-mail: *********@********.***
QUALIFICATIONS
Wide range of work experience with strong background as administrative support staff member, leader, and manager.
WORK HISTORY
June, 2011 - January, 2013 National Association of Mutual Insurance Companies (NAMIC), Indianapolis, IN
Position: Certification Program Administrator
Responsibiities included:
* Maintaining database of 800 member company directors enrolled in training program
resulting in Farm Mutual Manager Certificaton (FMDC) certification
o Recording classes taken
o Recording fees paid
o Processing and recording new enrollments
o Processing directors who become inactive/decertified
* Maintaining record of approved speakers for various classes
* Processing applications from organizatios wishing to host program courses
* Coordinating with individuals representing host organizations
* Working with Certification Committee to report on program developments and develop new
courses for FMDC program curriculum
* Recruiting speakers to present courses at NAMIC-sponsored FMDC events
Organizing and overseeing breakfast for certified directors at national convention
* Organizing and overseeing recognition of newly certified directors at national convention
* Preparing materials to market events online and by e-mail/regular mail
* Working with technical producer and IT representative to plan and conduct four live webinars
per year
May, 2007-June, 2011 Michael E. Andrews, Attorney at Law, Indianapolis, IN
Position: Legal Assistant, Marketing, Bookkeeper
Responsibilities include:
* Proofreading and other administrative tasks
* Correspondence as needed
* Bookkeeping, including paying and generating all invoices
* Preparation of marketing printed materials
* Development/execution of marketing efforts
August, 1979 - August, 2006 Mutual Insurance Companies Assoc. of Indiana, Carmel, IN
Positions held: Staff assistant; Asst. Vice President; Exec. Vice President-Gen'l. Mgr.
Responsibilities include:
* Management and execution of association financial/legal affairs
* Development/management and execution of association programs, including:
* Three one-day educational meetings for membership
Three insurance agent continuing education seminars per year
* Annual state convention for over 175 attendees
* Coordinate/arrange annual lobbying trip for members to Washington, D.C.
* Registered lobbyist and coordinate and oversee work of legislative consultant
* Monitor industry affairs and communicate with membership on industry issues
* Develop/maintain relationships with primary publics
August, 1979 - August, 1995 Indiana Farmers Mutual Insurance Group, Indianapolis, IN Positions held: Public Relations Assistant; Public Relations Manager;
Assistant Vice President-Public Relations; Assistant Vice President-Marketing
Responsibilities included:
* Administrative assistant to department manager before becoming manager
* Developing/managing $160,000 department budget, never going over budget
* Planning and execution of corporate public relations and marketing communications
functions, including employee relations; customer relations; community relations; publicity;
coordinating legislative relations
* Developing/oversight of corporate institutional/agent co-op advertising programs
* Planning/managing company special events
* Writing, editing & layout of two bi-monthly newsletters (internal and external)
* Writing and design of marketing, advertising, and promotional printed literature
* Writing of news releases, written communication with agents
EDUCATION
Master of Science - Butler University, Indianapolis
Major: Radio & Television Secondary: Public Relations
Bachelor of Science - Ball State University, Muncie, IN
Graduated Magna Cum Laude
Major: Journalism Secondary: Radio & Television
Graduate - Carmel High School - Carmel, IN
PROFESSIONAL AFFILIATIONS/CIVIC ACTIVITIES
Member, Hoosier Chapter, Public Relations Society of America (PRSA);
Accredited by Public Relations Society of America (PRSA)
Former Member, Officer and Committee Chair, IABC/Indianapolis (International Assoc. of
Business Communicators)
Former Member, Professional Insurance Communicators of America
Former Member, Central Indiana American Cancer Society Public Information Committee; United Way of Central Indiana Corporate Communications Subcommittee
Church officer, committee member; political party volunteer; community theatre.
PERSONAL INFORMATION
I am married, in good health, and enjoy reading, music, theatre and traveling. I will be happy to furnish references upon request.
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