Customer Service Objective

Time Required: ** minutes

Ready, Set, Resume:

Have You Got the Skills?

LE SSo N 5: ST U DENT AC TIVIT y S H EE T

Knowing what to put on a resume can be tricky. The key is to think about the skills, education

and experience that are required for your desired job, and to cater your resume to that job.

In researching your dream career, what skills, education and experience did you discover

are necessary? Use that information to create a perfect resume for that job on the next

page, relying on the sample resume and information below as a guide.

John Smith ******@*******.*** Contact information allows potential

100 Alvarado Avenue Davis, California 95616 530-***-**** employers to reach you. Just make

sure to use a professional email

address that includes your name.

OBJECTIVE

A laboratory research internship with ABC Company.

The objective succinctly states your

EXPERIENCE career goals and employment focus

Shift Leader, In-N-Out Burger, Davis, CA (10/13 present) by articulating a target industry or

Provided outstanding customer service and job category.

handled customer complaints

Acted as cashier; recorded and delivered bank deposits The experience section highlights

Trained and supervised ten personnel your work history, including

Maintained inventory count of all products specific job titles, start and end

Ensured proper food sanitation procedures were followed dates and a brief description of

responsibilities held. If you do not

yet have employment experience,

EDUCATION

volunteer work and internships can

Bachelor of Science in Biological Sciences (June 2013)

be included.

University of California, Davis

Related Course Work: General Chemistry (Lab), Microbiology (Lab),

List your education level and

organic Chemistry (Lab), Zoology (Lab), Biology

degrees obtained beginning with

the most recent. Include the name

S KILLS

of the school, dates attended and

Familiar with buffer preparation, titrations, pipetting, pH meter,

education level completed.

and analytical balances

Ability to keep accurate laboratory records

Skills define the talents that make

Experience using Microsoft Word, Excel, PowerPoint and Access

you a desirable candidate for the

in both PC and Mac platforms

position. Make sure to align your

skill sets to the target job.

STUDENT ACTIVITy: READy, SET, RESUME 1

Ready, Set, Resume:

Have You Got the Skills?

LE SSo N 5: ST U DENT AC TIVIT y T E M PL AT E

Name:

email:

address/phone:

OBJECTIVE

EXPERIENCE

EDUCATION

SKILLS

S TUDENT ACTIVITy: READy, SET, RESUME 2

Contact this candidate