Sales Manager

Marshall

Email: ***************@*****.***

Address: **** *. **** *****

City: Tulsa

State: OK

Zip: 74114

Phone: 918-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Law Clerk Paralegal

Educational Background:

Job History / Details:

Store Marketer

Sears Home Improvement Products

September 2008 Present

Obtain leads for sales personnel by giving in store presentations on windows, siding, heating and cooling systems. Obtain15 -25 leads per month for sales team.

Commercial Collections

Alliance Data

January 2007 February 2009 (2 years 2 months)

Called on past due utility accounts. . Delinquent revenue of 1 to 2 million dollars collected monthly Generated excel report on weekly and monthly basis and forwarded to corporate. Researched missing invoices,, and negotiated for priority payment with property management companies.

Subrogation-Collection Specialist

Trans Pac Solutions

March 2007 September 2007 (7 months)

Work Experience

Subrogation-Collections Specialist-Temporary

3/2007 - 9/2007 Adecco-Trans Pac-Solutions, Tulsa, Okla.

? Responsible for insurance subrogation in auto and property. Collected on auto and property damage claims from individuals and companies. Investigated files to determine insurance coverage. Identified appropriate documentation and submitted subrogation claims. Researched and identified accounts with high potential for recovery. Skipped traced accounts using the Accurint system to get new information on responsible parties. Communicated with attorneys, adjusters, and claim representatives orally and and in writing. Recovered $103, 000 in 5 month time frame.

Records Specialist

Iron Mountain

March 2005 March 2007

As Team Leader planned daily warehouse activities. Responsible for rate of production and directing employees. Recommended or not recommended temp employees for hire.. Pulled records and shipped in house, fed-x and hot shot delivery.

Customer Care Representative

Cingular Wireless

January 2001 March 2003

Customer Care Professional

1/2001 - 3/2003 Cingular Wireless, Tulsa, Oklahoma

? As an independent professional I was: Responsible for analyzing customer billing issues, technical problems and answering questions regarding cellular service. Utilized in house computer system to monitor and provide feed back concerning monthly billing problems. Analyzed computer generated reports to determine call origination, length of calls, and determined billing errors based on roaming information. Analyzed technical issues related to equipment, cellular network problems, and programming issues and forwarded reports of these issues to technical department. Analyzed trends in customer usage of cellular service and offered related ancillary services. Also, analyzed trending billing errors and reported these errors for resolution. Verified detailed billing for accuracy and utilizing computer determined codes determined billing discrepancies and corrected appropriately.

Account Manager

Car Mart

December 1996 to January 1998

Collected on portfolio of delinquent accounts. Performed skip tracing by analyzing consumer reports, Interviewed references, customers, and lenders regarding accounts. Tracked bankruptcy proceedings and attended hearings. Filed small claims judgments, garnishments and asset hearings. Responsible for all legal paperwork related to repossessions, bill of sales, and closings,.

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