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Human Resources Customer Service

Location:
Freeport, NY
Posted:
January 01, 2013

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Resume:

Tammy's InformationLocation: Freeport, NYTitle: Payroll AdministratorExperience: 12+ yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2010-07-29 Helpful Links

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QUALIFICATIONS:

Work well without supervision

Ability to prioritize and remain focused on the essence of an issue

Excellent with customer support services

Skilled at learning new concepts quickly while working well under pressure

EXPERIENCE:

02/10-06/10 Robert Half International / Accountemps New York, NY

Payroll Administrator (Temporary Assignment)

Maintained and managed employee payroll filing systems electronic and hard copies

Trouble shoots and resolves payroll inquiries

Process various clients weekly, bi-weekly, and semi-monthly multistate payroll

Maintained ADP and PeopleSoft processing systems

Assisted client directors and auditors with special projects and research.

04/08-1/10 Parker Jewish Institute New Hyde Park, NY

Payroll Specialist

Maintained payroll database via ADP Payroll PCPW, Kronos and Smartlinx in-house payroll systems

Processed union and non-union payroll for 1042 employees

Maintained and processed all garnishment, benefit deductions, direct deposits, reconciliations

Created and generate year to date, monthly, and quarterly ADP ReportSmith reports.

Complete special projects as assigned for various departments. Cross train timekeeper on the in-house Smartlinx system.

10/06- 06/07 Fitch Rating Inc. New York, NY

Payroll Administrator

Maintained employee payroll data base and processed Multi state and expatriate ADP PCPW payroll for 1000+ employees.

Maintained employee garnishment's, benefit deduction, direct deposits, and create query report in ADP ReportSmith.

Prepared correspondence for various agencies. Reconcile payroll.

Managed office documentation

Performed faxing, photocopying and filing duties

Assisted supervisor with special projects

2/99-10/06 A&E Television Networks New York, NY

Senior Payroll Coordinator

Processed weekly and bi-weekly multi state and expatriate for 700+ employees and free lancers.

Maintain electronic and hardcopy filing.

Processed employee deductions, garnishment's, direct deposits, benefit elections, workers compensation inquiries and short and long term disability claims.

Prepare correspondence for various agencies. Assisted various departments in department audits, create and generate query reports for annual, year to date, monthly and quarterly inquiries.

Trouble shoots and resolves payroll inquiries. Maintain department office organization and supplies.

Maintained office organized and sanitized

EDUCATION:

June 2003 Martin Luther King Jr., High School High School Diploma New York, NY

Empire State College Westbury, NY

LANGUAGES English

REFERENCES Eileen Higgins A&E Television Network Finance Director

Phone Number: 212-***-****

Reference Type: Professional

AnneMarie Buchler Parker Jewish Institute Assistant Vice President of Human Resources

Phone Number: 718-***-****

Email Address: ********@***************.***

Reference Type: Professional

John Drivas Parker Jewish Institute President of Human Resources

Phone Number: 718-***-****

Email Address: *******@***************.***

Reference Type: Professional

Catherine Sciacca Parker Jewish Institute Assistant Medicine Director

Phone Number: 718-***-****

Email Address: ********@****************.***

Reference Type: Professional

Janice Casserly Fitch Ratings International Human Resources Vice President

Phone Number: 212-***-****

Reference Type: Professional

ADDITIONAL INFORMATION Extensive knowledge of Microsoft word, excel and outlook

Extensive knowledge of ADP Payroll Systems (PCPW, Enterprise, IPAY, E-Time)

Working knowledge of PeopleSoft Human Resource System

Working knowledge of Lotus Notes

Extensive knowledge of KRONOS time keeper central system

Oracle

JD Edwards customized in house payroll system

SMARTLINX time and attendance and payroll customized systems

Excellent organization skills

Excellent interpersonal skills

Excellent Customer Service skills

Excellent trouble shooting and resolution skills

Team Player

Knowledge PowerPoint software



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