Customer Service Quality Control

Justine Small

Email: *********@********.***

Address: ***** ********** ***.

City: Chino

State: CA

Zip: 91708

Country: USA

Phone: 714-***-****

Skill Level: Experienced

Salary Range: $40,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Justine Small

15970 Moonflower Ave. Chino, CA 91708 714-***-**** *********@********.***

Personal Statement

I am a highly motivated and personable business professional with a successful 2-year track record of profitable small business management who thrives in deadline driven environments. Furthermore, I am an outgoing, devoted, and ambitious individual who works effectively with others, as well as independently, and loves a challenge to excel in any task. Under pressure, I am able to maintain a sense of humor. Having attained much knowledge and experience in the restaurant industry, I continue to strive for a secure position to further develop my skills and be an asset to my employer. Tactful with professionals and non-professionals at all levels, I believe attention to detail is the difference between success and failure.

Objective

To secure a position where I not only use the skills I already posses, but also to learn new processes that will help me be a more valuable employee and grow as a person.

Skills

Project Management

Report Preparation

Written Correspondence

Outstanding Team-Building Skills

Quick & Efficient Worker

General Office Skills

Computer Savvy

Customer Service

Strong Multi-Tasking Skills

Front-Office Operations

Scheduling

Marketing & Sales

Exceptionally Versatile

Professional Experience

Assistant Manger ( Oct 2011-present)

Five Guys Burgers & Fries

Manage employees while forcasting labor hours and running restaurant throughout the day

Oversee the stores finances

Input food orders for the upcoming days

Inventory checks to be current on food purchases

Daily check list involving proper temperature, expiration, and quality control of the food for health inspections

Line Cook / Assistant Manager (Dec 2007 Oct 2011)

Mimi's Cafe, Yuma, AZ / Yorba Linda, CA

Responsible for preparing the line for morning and night shifts.

Prepare and cook food for the line.

Expedite window to ensure food shows the best presentation in a timely manner.

Educate servers to decrease errors and better service.

Line Cook (Jan 2007 - Jan 2008)

Logan's Roadhouse, Yuma, AZ

Responsible for duties required to open the restaurant for the day

Organized and ordered food for dry storage and walk-in freezer.

Responsible for labeling and stocking food and supplies

Prepared and cooked food for the line

Trainer, Caterer, Server, Wine Dinner Cook

Johnny Carinos, Yuma, AZ (Oct 2005-Oct 2006)

Trained new employees in all areas of the kitchen

Purchased ingredients and prepared food for private wine dinners

Prepare and cook food according to allocated time

Help expediter with plating food for the servers

Education

Culinary Arts Certificate - Arizona Western College, Yuma, AZ (Aug, 2004 - Jun, 2005)

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