Customer Service Sales
Resume:
ASA DOWNS
********@*****.***
**** ****** ***. *** **, Los Angeles, CA 90026
WEB CODER WRITER EDITOR RESEARCHER
OBJECTIVE
Contract assignment or staff position that draws both on my foundational skills and experience and on my
being a flexible quick study who works professionally to achieve quality results.
EDUCATION
2003: University of California, Berkeley
B.A. with double major: Molecular & Cellular Biology (Neurobiology emphasis) and Sociology
SKILLS
Computer and math
HTML and CSS programming
Javascript: JQuery and MooTools proficient
mySQL and PHP programming
Automated HTML mailer programming
Wordpress proficient
Microsoft and Google Chrome operating systems
Adobe: Photoshop, Illustrator, and Acrobat
Google Chrome: Documents, Reader, and spreadsheets
MS Office: Access, Excel, Powerpoint, Outlook, Word, including plotting & graphing
Internet research and messaging
Applied statistics, calculus, and algebra for analysis and problem-solving
Language
Knowledge of AP and Chicago style guides
Ability to proofread for correct English grammar and usage
Tested competency in Latin (magna cum laude on national exam)
Elementary conversational skills in Mandarin Chinese
Tested excellence in overall verbal skills (high SAT and AP scores)
Other
Experienced as teacher, presenter, and leader of discussions and group work
Able to organize and orally present complex concepts and information
Well read in a multitude of areas, with substantial range of scientific knowledge
Efficiently write clear, cohesive text for both technical and non-technical readers
Excel at teamwork, time and project management, customer relations
EXPERIENCE
2011: Sendlove.to
Data logger and lead hunter for start-up that markets social media polling software. Position involves
Internet research and analysis, recording results in spreadsheet formats, and understanding new
technologies and implementation options.
2011 September: BoutiqueMate
Contract position as a Jquery programmer and designer. Designed and integrated two JQuery carousels
and a modal pop up window into an existing page design, working closely with the employer to ensure that
the desired look and feel of the page was maintained and enhanced. Position required HTML, CSS, and
JQuery fluency, as well as the ability to work closely with the employer to match the results to their design
aesthetic and to do so independently under a deadline to deliver timely results.
2006-2011: Professional Probability Analyst
Applied knowledge of statistics and probability to games of chance and sports. Self-employment as an
online poker player required confident, clear-headed decision-making based on incomplete information, self-
motivation, independent time management, multitasking skills, and ability to work effectively in high stress,
high stakes situations. Also helped to design a statistical analysis package for professional basketball that is
now in proprietary use by an NBA team.
2005: North China University of Technology
Taught college English, journalism, literature, and business writing to native Chinese. Created and delivered
lesson plans; corrected written and oral grammar and usage; edited and evaluated student texts. Required
excellent language skills, as well as the ability to self-manage a demanding workload and to work effectively
with students from a different culture and with a range of abilities.
2004: NetworkM
As a corporation banker at a card club, was a proposition player at a variety of games of skill and chance,
handled large amounts of money (in the form of chips), and ensured the integrity of games and players.
Required attention to fast-moving action, along with customer service skills in a high-stress environment.
2002-2003: Doe Library, University of California, Berkeley
Assisted with major reorganization of library holdings and performed other duties required for library upkeep.
Sorted, prepared, and searched books for main stacks, often working independently. (Full-time summers
and part time academic year)
1999, 2000, 2001: Address Your Neighborhood
As sales crew leader and salesperson, sold residential curb painting services door-to-door for a small
business licensed by multiple cities. Earned an hourly wage, plus commission on my sales and those of my
crew. Frequently earned bonuses for exceeding quotas and being the top seller. Required sales, customer
service, record-keeping, and motivational skills. (Full time summers)
1998: Applied Biosystems and Gilead Sciences
Technical support and lab assistance. Biotechnology program preparation included performing basic DNA
synthesis procedures and PCR, using restriction enzymes, running gels, and creating transgenic plants and
bacteria. (Part time internships)
REFERENCES, WRITING SAMPLES, AND CODING EXAMPLES AVAILABLE.
Contact this candidate