Customer Service Computer
Resume:
Customer Service Specialist (Savannah, Ga)
Date: 2012-12-14, 11:35PM ***********@*****.***
Simone Ferguson
Apt. 203
Savannah, GA 31419
Objective
To obtain a position in a firm that promotes growth and stability.
Work Experience
August 2009 to June 2011 Loomis Armored Savannah, GA
Cash Processing/Dispatcher
Conducts deposit verification and prepare change orders using specialized counting equipment and procedures.
Responsible for preparing separate currency, coin and check deposits received from banks, ATM and commercial customers providing accurate count by denomination.
Responsible for preparing currency and coin change orders by denomination for each customer assigned.
Ability to perform simple computer data entry.
Web-based management information tools that track deposits, cash and coin inventories, change orders, cash usage
Verify bag contents, balance your receipts, and prepare your deposits. Detailed activity reports Bank services: provides cash shipment consolidation.
Breakdowns, standing and on-demand change orders and coin sorting, counting, wrapping and storage services
Maintains a high level of service by providing professional phone service
Manages incoming call flow and direct our customers to the proper personnel.
Provide excellent customer service with professional phone skills.
Work extensively with Microsoft Office programs.
January 2008 to October 2008 The Krystal Company Savannah, GA
Shift Leader
Ran shifts by controlling labor and managing employees.
Required to manage the money on the shifts, including cashiers and safe work, deposits.
Assisted Customers with orders while assisting employees to produce product flow.
November 2007 to October 2008 Professional Transportation Inc. Savannah, GA
Driver
Provided transportation to railroad workers to and from their trains and hotels.
DDS, CPR, RRS, DWT
Drove a 6-16 passenger Astro-van.
March 2007 to July 2007 Ad Tech Services - Tucker, GA
Residential/Commercial Installation Technician
Installed the master control panels.
Seized phone lines
Trimmed out window and doors for rewired houses.
November 2006 to April 2007
Computer Consultant My Precious Computers Savannah, GA
Installed computer software and hardware.
Networked computer connections for internet connections.
Provided technical support for computer issues.
Assisted customers with Comcast cable internet and direct TV satellite connections.
Assisted customers with wiring and connections to TV's.
Registered clients for internet connections.
September 2002 to June 2006
Book Keeper/Computer Tech Brewton Computer Services Savannah, GA
Made schedules and assisted with account records.
Ordered supplies and filled invoices via purchasing orders.
Provided in-house support for windows DOS'S systems.
Skills
Knowledge of Windows 95,98,XP 2000, Mill, Windows 7, Opera, Mitel phone systems, Linux, Cash operating procedures,
Bookkeeping and Accounting skills, Micros and PMS systems, customer service skills.
Certified Security Guard/w weapon August 2009 to Present
Electrical wiring, computer repair
Education
BA in Health Information Technology January 2011 to January 2014
Penn Foster - Online
Accounting
Professionals Career Development Inst . June 2002 to July 2004
References Available Upon Request
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