Customer Service Technician

Pharmacy Technician RPhT, CPhT (Folsom )

Date: **13-01-05, 3:58PM *************@*******.***

Allan D. Rice, RPhT, CPhT

**** ****** ****., ***. #***, Sacramento, CA 95819 916-***-**** E-mail: **********@*******.***

Objective: Prior service veteran seeking to obtain a career position with opportunities for growth and advancement

Skills & Qualifications:

Customer Service Ability to Perform Pharmaceutical Calculations

Management and Supervisory Skills Cashier Experience

Knowledge of 400 Medications Pharmacy Insurance Billing

Prescription Processing and Filling Advanced Computer Skills

Compounding Medications Type 40 wpm

Certificates:

California State Board of Pharmacy Technician Registration# 101919

Certified Pharmacy Technician (CPhT), Certification# 5101-0701-0087-867

Charles A. Jones Career & Education Center Pharmacy Technician Program Certificate, June 2010

Education:

5/2007 -- 6/2008

Pharmacy Technician Program, Charles A. Jones Career & Education Center, Sacramento, CA

Highlight of Employment History:

2/2012-12/2012

Envision Rx (Temp)

Typed prescriptions into the computer.

Spoke with members to inform the of plan benefits or medication approvals/Denials

Called Dr's and pharmacy's to process medicare claims

Provided excellent customer service

11/08-02/09

Center for Aids Research (CARES)

Typed prescriptions into the computer, prepared medications, and sold them to customers

Provide outstanding customer service

Sorted and filed paper prescriptions in series

06/08-09/08

Pharmacy Technician Student Internship, Veterans Administration, Mather, CA

Performed duties as a Pharmacy Technician student in an out-patient pharmacy setting

03/05 -- 11/07

Pharmacy Technician, Walgreen's Pharmacy, Portland, Oregon

Typed prescriptions into the computer, prepared medications, and sold them to customers

Responsible for ordering and restocking medications

Called insurance companies to process claims

Provided excellent customer service

8/2001 - 8/2004

Crew Chief, US Air Force, McGuire AFB, New Jersey

Rank of E-4 in the 605th AMXS (Aircraft Maintenance Squadron)

Responsible for the airworthiness of all assigned aircraft, as well as the supervision and training

of new airmen / Forklift Experience

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