Customer Service Manager

Joseph Driscoll

Email: *********@********.***

Address: **** ********* **

City: Dundalk

State: MD

Zip: 21222

Country: USA

Phone: 410-***-****

Skill Level: Management

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Joseph Driscoll

8134 Longpoint Road, Baltimore, MD 21222

Phone 410-***-**** E-mail *********@********.***

Objective

To develop professionally in a position that offers challenges and the opportunity for growth with a progressive company.

Experience

Activities & Volunteer Coordinator

11/09- Present Sunrise Senior Living, Pikesville, MD.

Plan a variety of activities for volunteers to initiate with residents.

Create a schedule for the day and post it.

Take residents on bus trips to various places.

Plan and initiate activities on a daily, weekly and monthly schedule.

Plan parties & entertainment for resident birthdays, special occasions, and holidays.

Coordinate schedules for volunteers to adhere to on a daily, weekly, and monthly basis.

Responsible for adhering to monthly budget

Activities Coordinator

11/08-11/09 The Maples of Towson, Towson, MD.

Plan a variety of activities for elderly residents.

Make and post schedule for the day.

Assist Activities Director with bus trips to various places.

Assist Activities Director with various tasks as requested.

Plan and initiate activities on Sunday and Mondays.

Assisted as the concierge on several occasions at the front desk.

Assistant Manager

11/07-11/08 Ollies Bargain Outlet, York, PA

Unloaded, stocked and shelved new merchandise.

Give excellent customer service to each customer

Responsible for closing and opening store

Setting up registers, doing store walk through.

Responsible for tracking and maintaining daily, weekly, and monthly sales goals.

Order office supplies

Enter payroll

Other duties as needed

Manager

08/05-11/07 Spencer Gifts/Spirit Halloween, Baltimore, MD.

Unloaded, stocked and shelved new merchandise.

Interviewed and hired prospective employees

Opened and closed store, consisting of opening and closing registers.

Maintained daily, weekly, and monthly sales activities.

Responsible for window displays and floor displays.

Education

CCBC, Baltimore, MD

01/09- Present

Core classes

High School Diploma

Interests

Im a member of several local community clubs such as DPC, Omega Club, and Trial Club. I am also the assistant coach to my sons football team.

References

Awards Received

Available upon request

Managed the number one store in the district for sales, childrens donations, and corporate e-mails at Spirit Halloween.

Twenty-five Teamwork Innovation Commitment Spot Awards given by Global Payments

Seven Connector Awards and One Perfect Attendance Award.

Four Perfect Attendance Awards, three Commitment & Accountability awards, one Achievement Award, two Shining Star Awards, and two Outstanding Performance Awards given by Global Payments.

Receive several Editors Choice Awards for poetry that I have

written.

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