Engineer Quality Assurance

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Caleb (Ping-Keung) Sam

email: *****.**.***@*****.***

**** * ******* **. *****, IL 60714.

Home Phone: 773-***-****

Background Summary:

A 10+ years experiences system engineers with hands-on experience on Cellular system (2G, 3G) level testing. Competence in system Integration, system defect investigation, system restoration and troubleshooting. Had hands-on experience on equipments like Spectrum Analyzer, HP CDMA test (RHO meter), SPIRENT SX12/13a Datalink Simulator, Motorola NetSpy, Ethereal. Can either work alone or work with team to get jobs done.

Employment History:

Nokia Siemens Networks Inc (Motorola Inc)., Chicago, IL

Position: Senior Systems Test Engineer

Period: March, 1999 December, 2011

Job description:

- Position: Senior System Test Engineer (2005- 2011)

- Responsibilities: System bring-up to meet the testing environment requirements, create and execute test cases, find and report system defects, restore bad system back to their functional states.

- Achievements:Brought up multiple DMS (Digital Mobile System) testing systems from scratch,Received Bravo award on high profiled Motorola MOVE command feature testing,Discovered and reported multiple software/hardware issues,Provided support to co-workers to restore varies troubled system,Completed multiple feature testing projects on or before deadlines.

- Position: Sub-system Test Engineer (2003-2004) in Motorola Data Group

- Responsibilities: IP sub-systems software loading and troubleshooting, provide support to internal customers on IP associated issues, executed test cases.

- Achievements:Provided multiple supports to internal customers on IP associated issue either remotely via phone or on-sites,Restored mal-functioned systems to enable colleagues completed their project on-time.

- Position: Deployment Engineer (1999-2002)

- Responsibilities: Setup demo system, deploy trial systems, provide support.

- Achievements:NTT-Docomo, Verizon 3rd Generation cellular Trial systems deployment,Participate in system deployment in Poland and Japan,Set-up demo systems in trade shows at multiple locations such as Atlanta, GA and Hong Kong.

MCIWorldCom, Quality Assurance Group, Chicago, IL

- Position: Operation Analyst September, 1998 – December, 1998

- Responsibilities: Investigate potential problems in company s ATM and Frame Relay Networks.

Motorola Inc., System Engineering, Chicago, IL

- Position: Summer Intern (May-August, 1996 and May-August, 1995)

- Responsibilities: Created cellular database, created installation documents.

- Achievements:Created multiple system databases for Cellular system expansion projects.Created and reviewed installation documents for Mobile switch (EMX)

Motorola Asia Pacific Limited, Hong Kong

- Position: Lead Technician – Switching support (June 1991 – July 1994)

- Responsibilities: Switch OAM support, switching system deployment, troubleshooting and support.

- Achievements:Hong Kong Hutchison network daily cellular switching (EMX2500, EMX500) O&M, troubleshooting and expansion support,Took lead roles on Integrating and optimizing new cellular switches in multiple locations in Mainland China,Commissioned new systems into commercial services, provide on-site technical support/troubleshooting in emergency situations.

Hong Kong Telecom. International, Hong Kong

- Position: Technical Officer (June 1988 – May 1991)

- Responsibilities: OAM and daily operation on Satellite Communication Systems.

- Achievements:Work with teammates to provide multiple satellite TV, Voice and data services to customers,Setup, test and troubleshooting data and voice circuits per customer requirements.

Education:

May 1998 BS degree in Electrical and Computer Engineering.

State University of New York at Buffalo, NY

May 1988 Higher certificate in Electronic Engineering.

Hong Kong Polytechnic University, Hong Kong

May 1987 Diploma in Electronic and Communication Engineering.

Morrison Hill Technical Institute, Hong Kong

Professional Qualification:Cisco Certified Network Associated (CCNA), 2005 – expired

Technical Skills:

Language: C, Perl, Java. OS: DOS, Windows, and UNIX.

Experience with Test Equipments and Tools: Qualcomm QXDM, QPST; Motorola DMS; Sniffer Pro 4.5; Spectrum Analyzer; Motorola NetSpy;

Ethereal; SPIRENT SX12/13a Datalink Simulator.

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