Technician Project

Robert Williams

Email: *********@********.***

Address: *** *****, #***

City: El Cajon

State: CA

Zip: 92020

Country: USA

Phone: 407-***-****

Skill Level: Experienced

Salary Range: $60,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ROBERT T. WILLIAMS

Mobile# 407-***-****

*********@********.***

960 Estes St, #105

El Cajon, CA 92020

Career Objective

To continually maintain a proactive career path that allows me to face ongoing challenges and growth in the ever demanding world of technology with a company that desires a long term commitment and constant level of achievement that will force me to condition my skills to levels of mastery.

Professional Experience

6/2011-12/2012 Xerox Inc.

Lead Field Service Installation Technician

Supervisor a site crew of electronics technicians, electricians, and civil workers during the installation of the Florida Turnpike Enterprise Toll System, which includes an RFID Transponder Tag System, Vehicle License Plate Violation Enforcement System, Ticket Encoding System, and an Induction Loop System, merged into a seamless integrated package to process motor vehicle tolling.

Onsite Technical Specialist for the Dual Height Ticket Issuing Machine (DATIM), Automatic Processing Machine (APM), and Exit Ticket Encoder.

Perform maintenance, troubleshooting, and repair of the FTE Toll System during initial installation.

Train FTE technicians in the proper upkeep, repair, and use of the Toll System.

Maintain stocking of installation work van for service calls and site installation.

Aid in the palletizing and warehousing of equipment for the field deployment.

2/2005-6/2011 Affiliated Computer Services, Inc., A Xerox Company

Site Installation Manager

* Manage the installation of Parking Revenue Systems for Airport Parking Solutions.

* Directly responsible for maintaining multimillion dollar budgeting obligations which I was accountable for directly overseeing the sub-contractors day-to-day workload.

* Hiring, interviewing and training of a local site installation crew for the installation of computerized infrastructure lane equipment as well as establishing back end server networking connectivity.

* Representing the company in onsite project board meetings.

* Developing project workflow and establishing installation benchmark projections and time schedules.

* Directly reported to company Senior Executives and Project Managers on various Airport Parking Constructions

* Responsibilities involved continual road travel and 24 hour availability and short notices.

* Required Security Clearance at multiple airports which involved access to highly restricted areas and constant screening.

* Achieved diverse cross training on License Plate Recognition software systems, RF Tag and Proxy identification systems, Magnetic Striping Technologies, Surveillance Systems with remote monitoring integration, Server and network distribution routing with multiple access configurations end points.

* Highly professional posture and able to work under constant levels of departmental stressful environments while maintaining a positive company image and outlook with clients.

* Project Installation Airport Site include: Dallas Love Field Airport DAL, Dallas Fort Worth International Airport DFW, Denver International Airport DIA, Atlanta Hartsfield International Airport ATL, Miami Dade International Airport MIA, Orlando International Airport MCO, Oakland International Airport OAK, and San Jose International Airport SJC.

4/2001-2/2005 Ascom Transport Systems DFW Airport, Dallas, TX

Lead Field Service Technician

* Provide technical guidance and training for Field Service Technicians.

* Monitor the development of project upgrades and developments.

* Troubleshoot and repair automated electronic parking equipment.

* Install, maintain and upkeep the electronic parking system at DFW Airport.

* Constant monitoring of the CPCS equipment through Networking System and update corrections in real time.

* The Central Processing Computer System consist of centralized network of Ticket Issuing Machines, Casher Terminals, Exit Ticket Device, Signal Receiving Devices, Ethernet Communication System, Central Closed Circuit Television Camera monitoring, and automatic updating of device status through Tandem transaction keeping.

6/2000-4/2001 Nokia Mobile Phones Centre Port, Fort Worth, TX

Engineering Test Technician

* Perform the Installation of Automation Test Equipment (ATE) that serves to perform a series of test on production phones making the mobile phone capable of field operation.

* Maintain quality and performance of the ATE's operation by way of preventive maintenance and board/component level troubleshooting to keep the ATE's up and running.

* Monitor Line Yield Data to develop operational results for patterns in ATE failures and to identify trends to prevent major problems from occurring and to condition the ATE's for optimal performance.

* Perform weekly calibration on ATE equipment at start of shift and maintain work logs of repairs as they occur.

* Work environment includes a team effort with each technician responsible for the complete maintenance of individual lines in a factory environment.

9/1997-6/2000 Nokia Mobile Phones Alliance, Fort Worth, TX

Lead Diagnostic Technician

* Trained new Diagnostic Technicians on the repair of mobile phones.

* Developed evaluation of technicians` performance in mobile phone repair.

* Worked directly with line supervisors and line managers to maintain good work output of mobile phones.

* Troubleshoot and repaired defective mobile phones in software alignment.

* Troubleshoot and repaired defective Mobile phones in final assembly.

* Experienced on series HD600, HD861, and HD963 mobile phones.

* Proficient RF troubleshooting and reworking and soldering, (Certificate of completion in rework)

8/1992-9/1997 Trindel America DFW Airport, TX

Field Service Technician

* Troubleshoot and repaired automated electronic parking equipment.

* Diagnosed equipment at board and component level.

* Senior field technician / Implemented training for new technicians.

* Worked with on-call status with 15-minute response time.

Professional Education

1990-1992 DeVRY Institute of Technology Irving, TX

Associate of Applied Science in Electronics

Current Skill Set Includes:

* Experience with all levels of Microsoft Windows based Operating Systems from Dos-to-Windows 7

* Proficient with Linux Distribution Red Hat & Ubuntu, MS Word, MSExcel, MS Works, MS Power Point, MS Outlook, & MS Access, MS Projects, AutoCAD, MS Visio

Skilled in Computer Networking Administration and Server equipment Installation

* Able to work with Database applications (Oracle,SQL)

* Perform basic Dos Batch and Registry Editing Commands

* Skilled in the use of standard Electronic/Electrical Test Equipment (Spectrum Analyzer, Oscilloscope)

Fiber communication routing, SL & SC connector and repair installation

PC/Laptop repair and upgrade

* Ham Operator (General Class) FCC License# KD5-ZTC

Military Training

1989-1995 United States Army Reserve USARF Reserve School

1990-1995 71L Administrative Specialist

1989-1990 55B Ammunition Specialist

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