Customer Service Sales

Chad Bennett

Email: ********@**-*******.***

Address:

City: West Palm Beach

State: FL

Zip: 33417

Country: USA

Phone: 561-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly energetic sales pro who consistently exceeds revenue goals. Exceptional interpersonal communication and leadership skills.

Educational Background:

High School Dipolma from Reading High School, Reading MI 1/2001 to 6/2003 (all)

High School Dipolma from, Reading MI 1/2001 to 12/2012

Job History / Details:

Summary

Highly energetic sales pro who consistently exceeds revenue goals. Exceptional interpersonal communication and leadership skills.

Highlights

Exceptional interpersonal skills

Strong sales-closer

Driven

Dependable

Flexible schedule

Excellent time management

Team leadership

Analytical problem solver

Troubleshooting specialist

Fabrication professional

Certified Forklift Operator

Quality assurance authority

Production scheduling familiarity

Thread and plug gauges

Blueprint reading and interpretation

CNC operator

Accomplishments

Equipment Maintenance

Performed routine maintenance on equipment on as-needed basis.

Programming

Programmed general maintenance machinery including lathes and band saws.

Product Inspection

Inspected products to ensure highest quality.

Experience

September 2012 to December 2012

Gampco Hillsdale, MI

cnc operator

Actively suggested operational improvements to enhance quality, improve production times and reduce costs.Adjusted machine feed and speed if machine malfunctioned.Changed equipment over to new product.Helped achieve company goals by supporting production workers.Monitored the production processes and adjusted schedules.Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height gauges, protractors and ring gauges.Started up and shut down processing equipment.Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.Tested machinery, equipment and parts to identify any defects.Disassembled broken and defective equipment to facilitate repair.Reassembled equipment after completed repairs.

October 2010 to September 2012

Residential Direct Marketing San Antonio, MI

Sales Lead

Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.Took daily inbound calls and key-entered orders, faxes, back orders and credit memos for assigned accounts and clients.Consistently met and exceeded department expectations for productivity and accuracy levels.Attended trade shows and sales conferences.Shared product knowledge with customers while making personal recommendations.Shared product knowledge with customers while making personal recommendations.Organized joint sale calls with current customers and outside vendors.Scheduled an average of 10 appointments per week.

July 2007 to September 2010

Alamo Cycle Plex San Antonio, TX

Sales Pro

Maintained friendly and professional customer interactions.Taught potential clients about products through seminars and other special events.Collaborated with colleagues to exchange selling strategies and marketing information.Acted as customer liaison between sales management and personal accounts.Opened and assigned new client accounts.Maintained friendly and professional customer interactions.Designed displays to make the store experience interactive and engaging.Displayed the appropriate signage for products and sales promotions.Arranged items in favorable positions and areas of the store for optimal sales.Recommended and helped customers select merchandise based on their needs.Exchanged returned merchandise for customers quickly and efficiently.Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

March 2004 to June 2007

Livonia Tool Litchfield, MI

Laser Operator

Combined welding techniques, knowledge of metallurgy and engineering requirements to produce quality work.Operated manual and semi-automatic welding equipment to fuse metal segments together.Set up and operated stress relief oven adhering to welding procedure parameters.Changed equipment over to new product.Responsible for setting minimum standards and providing technical guidance and support for design, installation, operation and maintenance of mechanical systems used in the process.Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.Troubleshooted problems with equipment, devices or products.

July 2000 to April 2004

Walmart Janesville, WI

Customer Service

Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Recommended merchandise based on customer needs.Operated a cash register to process cash, check and credit card transactions.Guided customers in choosing items that reflected personal style and shape.Explained information about the quality, value and style of products to Influence customer buying decisions.Replenished floor stock and processed shipments to ensure product availability for customer.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Education

2003 Reading High School Reading, MI

High School Diploma

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