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Customer Service High School

Location:
Niles, IL
Posted:
December 09, 2012

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Resume:

Luis Tenezaca

Email: ********@************.***

Address:

City: Niles

State: IL

Zip: 60714

Country: USA

Phone: 847-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable Warehouse Supervisor focused on promoting employee engagement, loyalty and morale through effective leadership and communication.

Educational Background:

High School Dipolma from Maine East, Des Plaines IL 1/2001 to 6/1997 (General Studies)

High School Dipolma from Oakton Community College, Des Plaines IL 1/2001 to 12/2012

Job History / Details:

Summary

Personable Warehouse Supervisor focused on promoting employee engagement, loyalty and morale through effective leadership and communication.

Highlights

Employee development and management

Hazardous Materials Endorsement

Customer service-oriented

Safe driver

Manufacturing and warehouse procedures

Shipping and receiving

Shipment consolidations planning

Cost reduction

Motivated self-starter

Current CDL license

Map reading and navigation skills

Inventory control procedures

Expense control

Materials accountability

Inventory tracking

Scheduling

Diagnostics knowledge

Production scheduling

Safety-oriented

Multi-tasker

Natural leader

Manufacturing background

Familiar with RF systems

Packing and scanning orders

Accomplishments

Maintained a perfect attendance record for 9 years.

Experience

August 2004 to December 2012

Towne Air Freight Elk Grove Village, Il

Truck Driver

Performed inside delivery for customers.

Delivered in 53 foot tractor trailer with maximum of 18 pallets.

Checked all load-related documentation to ensure that it is complete and accurate

Followed appropriate safety procedures for transporting dangerous goods

Presented bills and receipts and collect payments for goods delivered or loaded

Reported delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios

Weighed materials or products, and recorded weight and other production data on tags or labels

October 2001 to July 2004

Schneider Gary, In

Truck Driver

Delivered in 53 foot tractor trailer with maximum of 18 pallets.

Followed appropriate safety procedures for transporting dangerous goods

Read maps and followed written and verbal geographic directions

Secured cargo against inclement weather, pilferage, and damage

Obeyed traffic laws, and follow established traffic and transportation procedures

September 1998 to June 2001

Woodland Foods Gurnee, Il

Production Supervisor

Actively suggested operational improvements to enhance quality, improve production times and reduce costs.

Helped achieve company goals by supporting production workers.

Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.

Inspected finished products for quality and adherence to customer specifications.

Planned and laid out work to meet production and schedule requirements.

February 1992 to August 1998

Orval Kent Food Company Wheeling, Il

Warehouse Supervisor, Shipping/Receiving

Evaluated and reconfigured systems to support customer service and operational goals.

Communicated with floor managers to determine merchandise placement.

Unloaded cargo from truck with hand trucks and pallet jacks.

Supervised material flow, storage and global order fulfillment.

Selected products for specific routes according to pick sheets.

Oversaw special orders and after-hours, urgent shipping jobs.

Unloaded, picked, staged and loaded products for shipping.

Education

1997 Maine East Des Plaines, Il

High School Diploma General Studies

1999 Oakton Community College Des Plaines, Il

None LAN, and Manufacturing Engineering



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