Customer Service Human Resources

Matthew Flowers

Email: ********@************.***

Address:

City: Olive Branch

State: MS

Zip: 38654

Country: USA

Phone: 662-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Obtain a position at a company where I can maximize my management skills, quality assurance, program development and training experience. An energetic Sales Rep who is a self-starter with excellent analytical, organizational and project management skills.HR Recruiter who communicates and collaborates effectively with all levels of personnel by relying on excellent interpersonal skills, outstanding customer service and a solid expertise in human resources management.HR Specialist with over five years in recruitment and employment processes.Detail-oriented human resources professional who excels under tight deadlines, while anticipating and averting potential problems by proactively streamlining processes.Highly driven Recruiter who maintains a positive attitude under pressure and welcomes the challenge and responsibility of producing results quickly for clients.

Educational Background:

High School Dipolma from Nimitz High, Irving TX 1/2001 to 12/1990 (Math,English,Science, and History)

Job History / Details:

Professional Summary

Obtain a position at a company where I can maximize my management skills, quality assurance, program development and training experience.

An energetic Sales Rep who is a self-starter with excellent analytical, organizational and project management skills.HR Recruiter who communicates and collaborates effectively with all levels of personnel by relying on excellent interpersonal skills, outstanding customer service and a solid expertise in human resources management.HR Specialist with over five years in recruitment and employment processes.Detail-oriented human resources professional who excels under tight deadlines, while anticipating and averting potential problems by proactively streamlining processes.Highly driven Recruiter who maintains a positive attitude under pressure and welcomes the challenge and responsibility of producing results quickly for clients.

Core Qualifications

11 years experience in DSD, retail grocery or related consumer products sales management. Excellent selling, communication and organizational skills.

Operations management

Results-oriented

Client-focused

Quick learner

Training and development

Change management

Experience

October 2009 to November 2011

K. M. Metal Roofing Potsboro, Tx

Lead Installer

Installed windows,doors,vinyl siding,decks and all types of indoor flooring.Provided onsite training.Monitored multiple databases to keep track of all company inventory.Planned and executed the restoration of many homes.

June 2001 to October 2011

Bimbo Bakeries Memphis, Tn.

Lead Sales Represenative

Called on assigned accounts and store management to maintain good relationships. Responded quickly to any customer issues and solved them immediately. Solicited new business within territories under my supervision.Conducted analysis to address returns which led to increased sales.Provided onsite training.Monitored multiple databases to keep track of all company inventory.Successfully led key projects which resulted in increased sales. Planned and executed route structures and the sale of those routes.Prepared departmental contracts for attorney approval.Prepared correspondence, accounting and financial documents for analysis.Organized and coded all documents related to due diligence for acquisitions. In short I started at the bottom and worked my way to the top.

Education

1990 Nimitz High Irving, Tx

GED Math,English,Science, and History

Mathematics, Science, and History Academic Achievement Awards. Coursework in Fundamentals of Communication, Strategic Sales and Retail Marketing.

Professional Affiliations

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