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Customer Service Quality Control

Location:
Oklahoma City, OK
Posted:
January 06, 2013

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Resume:

Regina Brown

Email: *********@********.***

Address: **** ** **** ******

City: Moore

State: OK

Zip: 73160

Country: USA

Phone: 405-***-****

Skill Level: Experienced

Salary Range: $55,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

REGINA BROWN

2740 SE 90th Street ~ Oklahoma City, OK ~ 405-***-****

CAREER OBJECTIVE

To utilize my materials and manufacturing experience and education to manage and improve activity in procurement, contracts, quality control, production planning and administration.

PROFESSIONAL EXPERIENCE

October 2006 to Present

Circor Energy Products Oklahoma City, OK

Purchasing Agent

* Lead Buyer for the Mallard and Hydroseal Product Line for all purchased products

* Lead buyer for all New Project for Mallard and Hydroseal, Quote, Negotiate and award and then follow through with Sample and Production orders

* Value Stream team member for Mallard and Hydroseal

* Purchase Raw Material, Casting, Machined parts, Stamping and Screw Machine parts

* Expedite all orders for delivery dates and resolve all price and accounting issues

* Negotiate price, delivery and technical requirements with suppliers and subcontractors

* Control over $1 Million in product for production

June 2006 to October 2006

Mercer Valve Company Oklahoma City, OK

Purchasing Agent

* Procure all items need to support the requirements of MRO, Flanges, Raw Material, Nameplates, Seals and Outside Processes

* Negotiate price, delivery and technical requirements with supplier

* Maintain accurate inventory per the company guidelines

* Expedite all orders for delivery dates and resolve all price and accounting issues

* Negotiate price, delivery and technical requirements with suppliers and subcontractors

* Control over $1 Million in product for production

Feb 2002 to June 2006 Pollock Paper Distributors Oklahoma City, OK

Purchasing Agent

* Procure all items need to support the requirements in the area of Janitorial/Sanitary

* Procure all item needed to support the Food Service and Packaging Product.

* Negotiate price, delivery and technical requirements with supplier and customers

* Maintain accurate inventory per the company guidelines

* Expedite all orders for delivery dates and resolve all price and accounting issues

* Negotiate price, delivery and technical requirements with suppliers and subcontractors

* Control over $1 Million in product for distribution

* Oversaw Conversion to SAP Computer System 12-2004

Jun 2001 to Feb 2002 The Dean A. MCGEE Eye Institute Edmond, OK

Front Desk Receptionist

* Managed the office administration for two doctors in a world-renown eye institute

* Scheduled patients, filed medical records, received and routed all incoming calls

* Checked in all patients, updated their personal information and verified insurance coverage

* Proactively scheduled each doctors` workload to ensure accuracy and efficiency

Jul 1999 to May 2001 SYSKA & Hennessy Mike O`Callaghan Federal Hospital

Purchasing Agent, Inventory Control Las Vegas. NV

* Procured all items needed to support the requirements of the contract ranging from office supplies to specialized items and replacement parts for the medical environment

* Negotiated price, delivery and technical requirements with suppliers and subcontractors

* Maintained accurate inventory of the Government-furnished equipment, and conducted inventory verifications every three months

* Established controlled stock room with procedures for issuance and formatting

* Received and logged parts into DMLSS inventory control system for costing purposes

* Expedited work orders and advised the government and shop of delays

* Initiated new supply sources for replacement items needed in the hospital

* Ensured preventative maintenance test equipment was calibrated within specifications

* Received and documented in-house maintenance requests; dispatched appropriate personnel

* Worked with corporate accounting office to ensure contract invoices were paid efficiently

Dec 1997 to June 1999 Day & Zimmermann Services Fallon, NV

Warehouse Manager/Buyer

* Procured all items needed to support the requirements of the contract ranging from office supplies to specialized items and heavy equipment

* Negotiated price, delivery and technical requirements with suppliers and subcontractors

* Performed price and cost analysis on suppliers and subcontractors proposals

* Maintained proper control of company inventory levels in two separate warehouses

* Administered vendor contracts on a semi-annual or annual arrangement

* Assisted in the successful implementation of the Maximo (materials management system) and Deltek Costpoint 2.0 and 2.1 (financial analysis system)

* Supervised three warehouse employees and one purchasing employee

Nov 1992 to Jul 1997 Macklanburg-Duncan, Inc. Oklahoma City, OK

Production Planner

* Planned and scheduled total production for seven major product lines consistent with customer ship dates, inventory goals, and capacity constraints -- approximately 900 SKU`s

* Optimized inventory turns and improved customer service levels to 99% -- ensured harmonization with company financial goals regarding inventory levels in primary service center and three distribution centers worldwide

* Performed computer interface and updates with automated production database (Oracle 10.6) and Honeywell Manufacturing System

* Lead production and inventory control team in meetings, projects, training and execution of new system requirements

* Assisted in successful implementation of Oracle ERP system

* Developed input/output reports to facilitate better understanding of work centers` capacity

* Scheduled resources and allocations of workload for various shop floor departments

* Conducted training classes for planning and inventory control personnel in Oracle functionality

* Created/maintained/updated department processes, procedures and work instructions ensuring accuracy of communication throughout department and plant

Mar 1985 to Oct 1992 Honeywell, inc., DASD Albuquerque, NM

Associate Buyer/Buyer, Supervisor of Purchasing Services, Procurement Specialist

* Planned, scheduled, and procured sheet metal, nameplates, bearings, gears and assemblies for production and engineering requirements

* Negotiated price, delivery and technical requirements with suppliers and subcontractors

* Located and developed new sources of supply for technical and production requirements

* Performed price and cost analysis on supplier and subcontractor`s proposals

* Maintained proper control of company inventory levels, cost budgets, supplier and subcontractor delivery and quality performance

* Administered six price agreements for this division

* Led team of mechanical commodity group (buyers, quality, engineering and planning)

* Managed all Purchasing Services activities in support of company procurement requirements

* Scheduled resources, allocation of workload, quality control of documentation, and administration of legal agreements and contracts with the suppliers and subcontractors

* Interfaced and expedited critical parts with the U.S. Government, suppliers and international operations for various aircraft programs

* Coordinated design specifications, validation of inspection requirements, purchase order initiation and change order control and administration

EDUCATION

* Oracle: Inventory, Planning, Engineering, and WIP DMLSS

* Leadership Effectiveness Training ISO 9000

* Word Perfect, Lotus, Microsoft, Costpoint/Deltek Microsoft Office 2000

* Purchasing Negotiations Legal Aspects of Purchasing

* Maximo: Materials Management-Purchasing-Inventory MRP II

* APICS: Master Planning, PAC, MRP/CRP, Inventory, and JIT AS400

* Key User New Online Purchasing System -FAMOS- SAP 2004

* Certified -First Line Supervisor- Program, National Management Association

PROFESSIONAL AFFILIATIONS

* Who`s Who of Professional Management

* National Management Association, California

* National Association of Purchasing Management, Oklahoma City, New Mexico

* American Production and Inventory Control Society, Oklahoma City, OK and Ren



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