Human Resources Customer Service

Irvin J. Simon, Jr.

Email: *********@********.***

Address: **** ****** ****** **

City: Smyrna

State: GA

Zip: 30080

Country: USA

Phone: 770-***-****

Skill Level: Experienced

Salary Range: $20,000 to $30,000

Primary Skills/Experience:

ADMINISTRATIVE/OPERATIONS SUPPORT; WORKFLOW PRIORITIZATION; PROJECT AND PROGRAM SUPPORT; PAYROLL; HUMAN RESOURCES; QUALITY ASSURANCE; TEAM BUILDING/TRAINING; SCHEDULING; TRAVEL COORDINATION; DATA AND RECORDKEEPING; PROCESS IMPROVEMENT; REPORTS/CORRESPONDENCE; CLIENT AND CUSTOMER RELATIONS

Educational Background:

UNIVERSITY OF NEW ORLEANS

Business Administration Coursework

Micro/Macroeconomics; Marketing; Legal Environment of Business; Human Resources Management; Computers for Business; Management Information Systems; Basic Financial Accounting; Employment Law

Job History / Details:

Sales Associate

SEARS, ROEBUCK & COMPANY, SMYRNA, GA

2011-2012

Cultivated valuable customer relationships and fostered an appealing retail environment while providing retail sales associate cashier point-of-sale support on a department store-wide basis.

Shift Supervisor

CVS/CAREMARK PHARMACY, SMYRNA, GA

2007-2011

Supported top-performing front store cashier and sales floor teams to meet and/or exceed retail objectives while providing a satisfying customer service experience.

Administrative Assistant

OFFICE OF PUBLIC HEALTH, STATE OF LOUISIANA, NEW ORLEANS, LA

1999-2006

Played a vital role in supporting comprehensive file systems development, implementation, and control, as well as coordinating and managing office tasks, serving as an agency liaison, and handling all detailed reports generation.

Handled payroll and human resources, conference rooms reservation, travel coordination detail and reimbursement and composition of major impact correspondence and reports for the program administrative director and all five additional program service managers simultaneously.

Administrative/Clerical Support

VARIOUS EMPLOYMENT AGENCIES, NEW ORLEANS, LA

1996-1999

Utilized broad scope of industry knowledge toward providing multi-faceted administrative support for various employers while registered with several employment agencies (e.g. ATS, Manpower, and Snelling).

Additional pre-1996 Louisiana State Civil Service experience encompassed administrative support roles for high-profile state facilities/organizations such as LSUMC Department of Medicine, New Orleans Adolescent Hospital, and the Louisiana State Board of Medical Examiners; duties included managing clinic records, handling all payrolls and purchasing, disseminating policies and procedures, and supervising medical licensure efforts.

Professional References Provided Upon Request

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