Training Project

MELISSA E. RIZZUTO

Phone: 856-***-**** - Email: **********@*****.*** - Web: http://www.melzach.com/mel

PROFILE

Developer of rapid e-learning and web-based instruction with experience in both corporate organizations and institutions

of higher education. Proficient in various software applications. Proven content and project management abilities.

Performs well in deadline-driven environments and adapts quickly and easily.

TECHNICAL SKILLS

Adobe: Acrobat, Audition, Captivate, Connect Pro, Learning Management Systems: Blackboard Academic

Dreamweaver, Fireworks, some Flash, Photoshop, Suite, Blackboard Vista (formerly WebCT), Blackboard 9.1

Premiere, Presenter (Learn), Instructure Canvas, some Moodle

Articulate: Engage, Presenter, Quizmaker, Video Microsoft: Office, some Project & SharePoint

Encoder

Other: Audacity, Basecamp HQ, Camtasia, some Final Cut

Languages: HTML, CSS, some Action Script Pro, HitBox Web Analytics, Jing, Snag-It, Wimba Voice

Tools, various FTP programs

EXPERIENCE

Edison State College Fort Myers, FL

October 2011-

present Director Design and Training, Edison Online

Provides leadership and oversight for team of course designers and trainers. Directs development and

implementation of training programs for faculty and instructors in use of instructional technology and

course tools. Collaborate with faculty to design and develop online courses using effective online

teaching strategies and pedagogy. Continuously examine processes and procedures to improve

efficiency and quality. Follow trends and research in online and blended learning.

Assign and manage projects/tasks for assistant course designers, trainers and student

assistants.

Research and write guidelines and procedures for all aspects of Edison Online, including

creation and editing of supporting documentation.

Edison State College Fort Myers, FL

July 2010

October 2011 Course Designer

Supported faculty and staff in the creation of unique content for online and blended courses. Consult ed

with instructors to develop an instructional design strategy that ensures best practices for online and

blended pedagogy are incorporated into courses. Facilitated the creation and integration of multimedia

in the online learning environment. Served as administrator for Learning Management System .

Partnered with Edison Collegiate High School to develop an innovative blended learning

initiative utilizing Instructure Canvas (LMS), open education resources, and iPads.

Aided administration in preparing electronic version of Accreditation Compliance Report and

supporting documentation for the Southern Association of Colleges and Schools (SACS).

Drexel University, Customized Learning Solutions Philadelphia, PA

March 2008

June 2010 Instructional Designer

W orked with faculty and staff to design, develop, and deliver online courses under tight deadlines.

Ensured quality of online courses is in accordance with the college s technical and pedagogical

standards. Defined content and course development schedules for ongoing education programs.

Provided technical support to instructors of online courses (70% of all courses). Monitored the

performance of courses and updated/improved existing courses. Planned and delivered asynchronous

and synchronous training/professional development opportunities for faculty and staff. Create d

customized education and training offerings for organizations (corporate and non-profit entities).

Created a six-week blended learning solution for the College of Medicine s surgical residency

program to increase ABSITE exam scores.

Designed several small-scale web sites for projects and grants including Physics in Philadelphia,

Multicultural Collaborative, The REACH Project, Drexel Video, and Transition to Teaching.

Spearheaded the development of an online resource portal to provide support for instructors and

students including job aids, simulations, and additional information.

Vanguard Malvern, PA

June 2007

Feb. 2008 Instructional Designer (Contractor through Randstad In-house Services)

Designed and developed materials and skill assessments to meet specific and unique training and

communication needs of diverse audiences. Utilized ADDIE instructional design method.

Converted an eight-hour instructor-led soft-skills program to an interactive e-learning solution.

Created an online module to introduce a client loyalty measurement model to managers.

Developed and implemented a needs assessment strategy to determine the proper learning

solution to integrate customer relationship skills into the phone associate call process.

Comcast Spotlight Philadelphia, PA

Sept. 2005

June 2007 Associate Training and Development Professiona l

Designed, developed, and delivered learning tools through a variety of online methods including

asynchronous web-based training (WBT) and online help documentation. Maintained, edited, and

updated existing online training materials and intranet site.

Created first national mandatory online training module for Comcast Spotlight.

Designed email communications/presentations that increased web campus traffic tenfold.

Created WBT to introduce national employee career development program to 80,000 employees .

Developed more streamlined navigation for internal training web site to make it user -friendly.

Collaborated with corporate, field staff, and other units to integrate training into business practices.

Slack, Inc. Thorofare, NJ

Jan. 2005 -

Sept. 2005 Web Editor

Planned and prepared a wide variety of material for online dissemination including proofreading and

editing text, images, and HTML. Maintained quality and consistency of content for online books,

periodicals, and peer-reviewed journals.

Prepared marketing email blasts and web sites.

Updated online quizzes and hyper guides for continuing medical education .

Managed project and production schedule to ensure timely and accurate web updates and email

blasts.

Florida State University Tallahassee, FL

Oct. 2003 -

Communications & Training Assistant Enterprise Resource Planning (ERP) Project

Dec. 2004

Designed and maintained informational web site dedicated to campus-wide PeopleSoft implementation.

Assisted with updates of printed and web -based training materials. Provided additional support for all

communications and training team projects.

Collaborated with User Services to initiate and implement an online help desk solution (Parature).

Developed job aids for employee and manager processes .

Planned and carried out exhibit to demonstrate, train, and promote awareness of the new system to

all employees on campus.

Managed training materials and records in the Learning Management System.

Created online version of training evaluation and report ed results.

EDUCATION

Florida State University Tallahassee, FL M.S. Communications

2003-2004

Temple University Philadelphia, PA - B.A. Broadcasting, Telecommunications, & Mass Media

2001-2003

Drexel University Philadelphia, PA - Engineering/Information Systems Curriculum

1999-2001

PROFESSIONAL DEVELOPMENT & AWARDS

Sloan-C: Institute for Emerging Leadership in Online Learning, member 2011-present

Drexel University: Recipient of the 2009 President's Award - the highest award granted to staff.

ASTD: Designing Learning Certificate, member from 2005-2008

Comcast: Facilitation Skills, Presentations Skills, Project Management Fundamentals, Voice-Over Training

Vanguard: Introduction to Instructional Design Certificate

Aquent Graphics Institute: Flash II & III

Melissa E. Rizzuto - 2

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