Manager Customer Service

J ADDUA ROSS

**** ******* **. ***** ** ***** 503-***-**** ******@******.***

Portfolio site: http://www.jaddua.com

O BJECTIVE

Level Designer, Scripter, or Game Designer position utilizing my excellent technical abilities and

communication skills.

E DUCATION

Master of Interactive Technology in Digital Game Development Expected May 2012

The Guildhall at Southern Methodist University

Specialization: Level Design

Master s Thesis: The Effect of Incorporating Mini-Games into Crafting on Player

Enjoyment in Role-Playing Games

Bachelor of Arts, Classical Languages and Literature May 2000

The University of Calfornia, Berkeley

Minor: Creative Writing

Graduated with distinction

A BILITIES

Technical

Demonstrated outstanding scripting abilities by utilizing UnrealScript, Scaleform, and

Actionscript, and Flash to create the Menu System and Heads-Up Display for Io.

Showed advanced proficiency with the following programming and scripting

languages: UnrealScript, ActionScript, C#, and Lua.

Excelled in the creation of documentation for levels and games.

Created original and innovative levels using the following editors: UT3/UDK, Hammer,

Unity, G.E.C.K., and Torque.

Developed proficiency with the following asset creation tools: Adobe Photoshop and

Autodesk 3DS Max.

Communication

Awarded the Pickle, a semi-annual award for providing outstanding customer service

as Sales Assistant at Health Net of Oregon.

Rated highly on team evaluations on all team projects.

Leadership

Led team of seven as Assistant Producer on Io.Supervised staff of one full-time and

four part-time employees as Apartment Manager at the Rochdale Apartments, part of

the University Student Cooperative Association.

Delegated tasks to dedicated Sales Assistant as Account Manager at Health Net of

Oregon.

Elected President of Student Activities Committee at the Guildhall at Southern

Methodist University.

Creative

Composed original music for Goblin Storm, Cell, and Arbor.

Published short story in Ashby Ave., an anthology of fiction by Berkeley writers.

Winner of Game Development Conference Narrative Review Competition for my

analysis of the Nippon Ichi game Disgaea 3.

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J ADDUA ROSS

G AME E XPERIENCE

Level Designer

Arbor

Utilized the Unreal Development kit to develop levels for this team game project.

Composed original music using ProTools M-Powered 9.

Assistant Producer

Io

Led a team of seven in creating this three-dimensional tower defense game in the

Unreal Development Kit as a team project.

Created custom material and skybox utilizing Photoshop and 3DS Max.

Level Designer

Goblin Storm

Utilized the Torque 2D Engine to develop challenging levels for this side-scrolling

shooter team game project.

Exhibited initiative and scripting ability by creating the installer, a programmer task.

Composed original soundtrack for all three tracks of the game music utilizing Rebirth.

Individual Work

Master s Thesis: The Effect of Incorporating Mini-Games into Crafting on Player Enjoyment in

Role-Playing Games

Created proof of technology 3D role-playing game in UDK.

Integrated 2D puzzle game created in Flash/ActionScript 2.0 utilizing Scaleform.

Measured effects on player enjoyment quantitatively through self-reported survey

results as well as qualitatively utilizing the constant comparative method.

P ROFESSIONAL E XPERIENCE

Large Group Account Manager

Health Net of Oregon, Inc.

Responsible for negotiating and renewing existing large group accounts, including responding to

Requests for Proposals.

Managed book of business totaling more than 20,000 lives valued at over four 2006 to 2010

million dollars in premium annually.

Explained complex health insurance benefits at hundreds of employee meetings

over four years as Account Manager at Health Net of Oregon.

Sales Assistant 2004 to 2006

Health Net of Oregon, Inc.

Coordinated with multiple departments in improving processes and

troubleshooting problems.

Balanced workload between two Account Managers.

Apartment Manager 2001 to 2003

RP Management

Managed two buildings totaling 97 units in downtown Seattle.

Achieved high level of occupancy during difficult rental market.

Grant Writer/Project Coordinator 2000 to 2001

Sunny Wolf Community Response Team

Wrote grants and proposals for a community development non-profit

organization.

Managed ongoing contracts including measures and reporting.

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