Sales Manager

CHRISTOPHER PRICE

**** ******** ****** *** *, Denver CO 80211 303-***-**** ******@****************.***

MAKING THE LINK BETWEEN BUSINESS AND TECHNOLOGY

Innovative IT executive with 17 years experience seeks opportunity to join a dynamic leadership team and

unleash IT's power to accelerate growth, manage risk, and lower costs.

CAREER HIGHLIGHTS

Earned an MBA from The University of Denver.

Secured and later negotiated the sale of the domain Bing.com for an ROI of 3,650%.

Led a team of high profile engineering, legal, and PR talent to produce broad-reaching US patent application.

Delivered breakthrough technologies and created business opportunities extending beyond existing strategies

as a key member of an influential AT&T Broadband think tank.

After successfully supervising 64 conference administrators in operations, promoted and launched 2 new

operations groups at ConferTech International including an operations consulting team targeting Fortune 500

teleconferencing clients. Increased the average profit per engagement of one department by more than 300%

and significantly increased client retention in a cutthroat competitive market.

EXPERIENCE

1997-2001, 2002-Current Price & Co, Boulder, CO

Price & Co. is a business services firm that develops and maintains technology infrastructure and systems

integration. Experience with call center operations, billing, online sales and lead generation, provisioning, support,

and communication systems. Past clients include eBags.com, Frontier Communications, Palazzo, Conference

Express, ACSI Networks, OfficeWide, AM Natural Products, Keller Williams Realty, others.

Chief Information Officer, Technology and Management Consultant

Collaborated with former CTO of USWest (later Qwest, now Century Link) to draft a U.S. patent

application for breakthrough telecommunications technology.

Managed the technology to support up to 200 remotely operating independent contractor agents for the

Denver flagship office of a nation real estate franchise.

Developed an integrated suite of lead generation tools and taught hundreds of agents to coordinate online

and offline business development.

Integrated OpenX ad-server to cross-promote product extensions among online assets to agents.

Established recurring billing and support system for client invoicing and payment collections.

Championed the creation of a travel forum to increase brand visibility that ultimately revitalized a stagnant

market for a major online retailer. Created an interactive graphical sales model used to evaluate the

suitability of product extensions that the Chairman recognized as a competitive advantage when courting

investors.

Directed a team of internal and contracted engineers to develop technology concept into viable product.

Determined operations procedures, facilities procurement, vendor selection, and marketing strategy.

Headed product and business development efforts for a military contractor to explore product line

introductions into the private sector. Set sales strategies, provided product training & coaching as Acting

Sales Director for commissioned sales staff.

2001 AT&T Broadband, Englewood, CO

Broadband (i.e. cable) was the fastest growing of the three AT&T business units (The others being Core long-

distance & Cellular ). Broadband offered a triple-play of voice, high-speed data, and video service through its

cable plant.

Senior Business Planning Manager

Recruited to serve on this elite corporate strategy team focused on long-range plans spanning all product lines

across nationwide business units. Led a team of 4 senior managers to develop 2- to 5-year strategies; analyzed data

and recommended actions to executives. Participated in operations planning for $72 billion merger with Comcast.

Shared responsibility as the IT and Telephony expert of distinguished team engaged to develop 5-year

plan to improve the efficiency and productivity of data, video, and telephony systems.

Devised a business case and deployment strategy for accelerating the replacement of class 5 switches with

VoIP switches that would save $150M in contractual obligations over a three-year period.

Recommended operations changes and marketing promotions to convert one-product customers to multiple

product customers. Preceded the triple-play product promotions still popular today.

Streamlined operations. Led a team of 9 to identify information processes, diagram operations, and link

them to existing project plans. Revealed bottlenecks and potential problems and made remedial

recommendations.

1992-1997 ConferTech International (Now parts of Polycom and Global Crossing), Westminster, CO

ConferTech was a pioneering developer and service provider in the Teleconferencing Industry

Positions: Product Manager, Senior Systems Trainer, Operations Lead

Five-year tenure spanned operations, customer support, systems training and product management in a series of

promotions during rapid growth of the teleconference industry.

Led coordinated multi-department launch of a new information distribution product for enterprise

customers. Software and system development was rolled out and supported by 78 internal reservationists

and operations staff. Achieved $65K in sales in first 6 months.

Championed and later introduced a call center operations consulting service. Developed internal

documentation and taught team of 4 systems trainers to provide operations consulting in addition to

technical training. Increased department revenue per engagement by an average of 40%.

Advocated and developed a new department of internal technicians to support internal operations. This

popular initiative offered advancement opportunities for technically- inclined call center staff and reduced

internal support costs by 18%.

EDUCATION AND ASSOCIATIONS

MBA, Entrepreneurship and Venture Management, University of Denver, Denver, CO

BS, Organizational Communication, Business Management concentration, Ohio University, Athens, OH

Chairman, Pepsi Center Advisory Committee, addressing of Pepsi Center mgt & the local community.

Past President, Highland United Neighbors, Inc. representing 4,

000 businesses & residents to the City of Denver.

Volunteer and Contributor to various local service organizations, foundations, and charities.

Christopher Price Page 2

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