Customer Service Security
Resume:
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Chantelle
GildersleeveSecurity, Assistant, Motivation, Creativity
Chantelle M. Romano-Gildersleeve
Email: abp3ek@r.postjobfree.com
*** **chman Lane
Godfrey, Illinois 62035
Objection:
Seeking a challenging position that will draw from my experience, as well as any extra training I receive, and allow me to make an immediate contribution in the position from which I am employed.
Profile:
I am a self-motivated problem solver who is very enthusiastic and able to achieve a real rapport with fellow employees easily. Very competent who has been trained to read monitor screens connected to x-ray machines, metal detectors. Excellent Communication as well as Customer Service skills. I have knowledge in most basic as well as a few advanced computer programs. Can easily be trained to do more if more training is needed.
Core Qualifications:
Demonstrated ability to interact effectively with senior management
Broad research and consulting background
Detailed knowledge of local, state, federal and circuit court rules
Outstanding interpersonal skills
Strong verbal communication
Issue resolution
Quick learner
Computer proficient Extremely organized Proficient in Microsoft Office Suite: Word, Excel, Access, PowerPoint, Outlook Express
Proven leadership abilities Legal research and case notes
File/records maintenance Skilled at legal/non-legal research Customer Needs Assessment, Customer Satisfaction, Customer Service, Domestic Experience,
Employment
Securitas Security Services USA
231 South 21 Streets
St. Louis, Missouri 63103
Security Employment October 2007-February2010
*Worked for Securitas on the Ameren U.E. account at their various power plants in the area however mostly worked at the Ameren plant in West Alton, Missouri. Monitored cameras and CCTV monitors for any infractions, trespassers, and overall general protection of visitors, workers, and all personnel on Ameren property. Daily written reports on activities that occurred during shift with major more detailed reports written as requested.
W.F.F. Services (Lewis Clark Community College)
5300 Godfrey Rd- Godfrey, Illinois 62035
Custodial Employment-August 2007-October 2007
*Complete cleaning of on school Chapel *Complete cleaning of school's music building *Complete cleaning of school's music building that contains instructor's offices. *Ordering supplies needing to complete tasks *Reporting to security of any suspicious or unreasonable activity on grounds after hours
Jefferson National Expansion Memorial (St. Louis Arch)
11 North Fourth Street-St. Louis, Missouri 63101 314-***-****
Steven T. Edwards-Immediate Supervisor
Park Security Guard (GS-3) December 2000-February 2002
*Scanned visitors entering St. Louis Arch by means of walk-through metal detector *Scanned visitors entering St. Louis Arch by means of hand-held metal detector as needed (varying by each individual person) *Scanned all visitor's electronics by use of x-ray machine *Scanned all visitor's bags by use of x-ray machine *Used x-ray machine monitors (both colored as well as black and white) to read contents of visitor's baggage as well as electronics *Occasional patrol of the Arch grounds to report and all suspicious and federally unlawful activity on the property with constant contact with dispatch as well as other fellow guards and officers with the use of two-way radios to report unlawful incidents as well as any medical emergencies *Wrote incident reports as requested by supervisor or any other authority who requested reports on certain incidents *Occasionally had to physically search certain visitors such as people with pace-makers or in a wheel chair
Anna Henry Nursing and Rehabilitation Center
Was located in Edwardsville, Illinois however has since
been closed.
Laundry/housekeeping aide July 1999-August 2000
*Washed/dried residents personal belongings *Moved items and placed into their rooms *Cleaned up as needed
Education:
Lewis Clark Community College
5300 Godfrey Rd. Godfrey, Illinois 62035
Have taken classes with the plan of eventually receiving and Associates Degree in Criminal Law. Most recent classes were in the fall of 2006 and spring of 2007.
References: Available upon request
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