Jill Stevenson
Email: *********@********.***
Address: ***** ***** ** **.***
City: Spring
State: TX
Zip: 77380
Country: USA
Phone: 832-***-****
Skill Level: Experienced
Salary Range: $49,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Jill L. Stevenson
832-***-**** (cell/home) The Woodlands, TX 77380
*********@********.***
PROFESSIONAL SUMMARY
Versatile professional with proven background in administration and office management Extensive experience in customer support/service and sales Effective and decisive working independently and as a team player Resourceful hands-on problem-solver, motivated and energetic self starter and quick learner with ability to work independently Excellent written and verbal communication skills with proofreading skills Skilled liaison for domestic and overseas offices of multi-national organization A strong work ethic, detail oriented, analytical and organized, able to prioritize and make decisions Relationship builder between sales and clients/vendors Supervisory experience
Computer Skills:
Microsoft Word Microsoft Excel Goldmine PageMaker
Microsoft Access Microsoft Outlook Visio Adobe
Microsoft PowerPoint SAP SharePoint
EDUCATION
Bachelors of Business Administration in Marketing and Management, Baylor University, Waco, Texas
Paralegal Certificate Course Certification, Sam Houston State University, Huntsville, Texas
PROFESSIONAL EXPERIENCE
Office Team July 2010 June 2012
Indefinite contract assignment with Repsol USA (Oil Gas Company)
General Services Representative Coordinated office build-outs and office moves and organized vendor meetings regarding building logistics in relation to office construction Handled invoice processing and SAP entry for General Services department Responsible for specialty printing including business cards and stationary Worked with vendors regarding office graphics and signs within the Repsol offices General Services duties included assembling AFEs with required documentation and obtaining appropriate executive signatures. Also obtained WBS and asset numbers for AFE from Purchasing/Control and Accounting for invoice processing Maintained spreadsheet of costs associated with AFE to monitor expenses Assisted with budget planning including review of previous years budget and percentage increases Liaison with building management regarding all building maintenance and building requests (i.e. plumbing leaks, electrical problems, AC/heating issues, janitorial problems, etc.) Scheduled business related meetings with vendors and general services Coordinated special events including venue, set-up, menus, entertainment, etc. Assist Purchasing Department in establishing new vendor approvals Meeting coordination (room setup, beverages, catering, worked with IT for video conferencing); conducted beta testing of new conference room scheduling system Maintained pool cars availability and scheduled maintenance issues Answering service coordination and receptionist scheduling Responsible for ordering of office supplies for general services and resolved office supply and vendor problems
DHL Global Forwarding (Transportation Logistics Company) November 2007 November 2009
Executive Assistant to Senior Vice President of Industrial Projects Division Administered bi-weekly payroll for using ADP system Human Resource responsibilities included maintaining personnel files and training records, worked with managers in the hiring or termination of employees, scheduled interviews, pre-employment drug testing and background checks, conducted new hire orientation, processed leave of absences, and maintained vacation and sick time records Administered corporate opinion survey for Industrial Projects Division with 95% response Created client sales PowerPoint presentations, proposals, and bids (RFPs and RFIs) Developed and maintained database with bid information Composed Senior Vice Presidents correspondence and prepared and coded expense reports Controlled and maintained contracts records Prepared and coded expense reports Assisted management in budgetary preparation evaluated previous years budget and evaluated percentages of future increases for subsequent year budget Managed, maintained and organized Executive calendars and schedules in Outlook Served as administrative contact in planning, organizing and coordinating meetings for domestic and international executives Scheduled conference calls and planned and organized meetings and appointments for executive team, i.e. set up video conferences, provided all conference call attendees with call in numbers, dates and times and produced agenda and minutes of Executive meetings Managed demanding travel schedule for Executive Management Team including visa and passports requests Created and coordinated special events, i.e. arranged hotel or restaurant reservations, prepared contract, set up entertainment, arranged menu, etc. Responsible for procurement of office supplies, computers, monitors, printers, copiers, forklifts, and promotional items Prepared spreadsheets for various projects Supervised receptionist and managed office janitorial services Set up computers and assisted IT department to trouble shoot computer problems Prepared and coded executive expense reports
SAVE on Everything (Direct Mail Advertising Company) November 2004 September 2007
Assistant to General Manager/Sales Assistant/Customer Service Representative Assisted general manager and sales representatives with proposals, marketing mailings, and presentations including analysis of other competitor costs Created correspondence Assisted with ad layout designs and tracked all layouts sent to production Managed client relationship for ad layout from design through client approval and problem solved any issues Maintained Goldmine records and assisted sales representatives with sales log Conducted cold calls, answered lead calls and distribute leads to sales representatives Handled contract and proposal preparation Ordered supplies and maintained copier, printers and fax machines Kept record of expiring contracts and notified sales representatives; also worked with sales representative to resolve collection problems Received Peoples Choice award for 2005 in recognition of service and attitude
WVT of Texas (Transportation and Logistics Company) December 2001 March 2004
Outsourcing Manager/Office Manager Outsourced/sold loads to other carriers to meet client needs and expectations within their delivery timeframe Grew outsource base and number of loads sold per week as well as established relationships with carriers Managed daily office activities including equipment maintenance, stock and building services Maintained driver personnel files Responsible for internal driver schedule and external overflow contract delivery services Maintained driver training material and responsible for driver training activities Researched secondary carrier payment problems and resolved problems with accounting and carrier Data entry of drivers paperwork for payroll Negotiated delivery rates with secondary carriers
Acclivus Corporation (Performance Development Company) July 1998 September 2001
Client Support and Marketing Representative/Open Workshop and Certification Workshop Coordinator Learned all aspects of the industry in order to create sales presentations and proposals Managed and maintained customer database Responsible for marketing mailings Coordinated open workshops and certification workshops for training in program curriculum Supported team of performance consultants Researched client companies and competitors sales programs and, where possible, pricing for comparison Managed domestic and international travel schedule including travel arrangements Proofread materials for publication Worked with Marketing Manager on various projects including collateral material. Met with printers and graphic artist to conceptualize design of material Responsible for tradeshow arrangements including shipping of trade booth to shows/conferences On-site supervision of booth at trade shows (as needed) Published company newsletter that was mailed to various corporations including ExxonMobil, Verizon,
FedEx, Georgia-Pacific, Dun Bradstreet, and Bethlehem Steel Edited company newsletter, researched articles by contacting companies and using the Internet.
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