Information Technology Service

Information Technology (Miami)

Date: ****-**-**, 11:44PM ***********@*****.***

Interested in any IT level I or II job(Desktop Support, Networking, Programming or Database).

YOISMEL PEREZ

Email : ********@*****.*** Miami, FL

PERSONAL BIO-DATA

Nationality: United States

STRENGTHS

Kaseya Core Virtual Server Administrator Certified.

Kaseya Service Desk Certified

Java Programming, vb.NET, Database Administration (SQL language), Networks, System Administration.

Bilingual English and Spanish, Managerial Experience

CAREER OBJECTIVES

To work in an environment that avails me the opportunity to exercise and explore my pertinent skills that would lead to personal growth and strengthening my work place. Able to relocate. . .

ACADEMIC QUALIFICATIONS

2011 -- In Progress

Student at Florida International University (IT Major), Miami, FL

Install/ Uninstall and work with Virtual Operating Systems such as Fedora 16, use of command line to create and navigate among directories, and system troubleshooting for Linux/Unix environment and Windows XP, Vista, and 7 OS

Computer network design, operation and management. Network protocols. Network configuration. Network security. Build CAT 5 Cable. Sub netting and routing. Use of Wireshark to analyze packets.

Using Kaseya to proactively monitor, manage and maintain distributed IT infrastructure remotely. Agents installation, ticketing, monitoring, inventory, create reports, agent procedures, Service Desk. . .

Windows Programming using vb.NET: Classes, Objects, Controls, Forms and Dialogs, Database, and Multitier Application Architecture

Used Access, posrtgeSQL to develop queries on databases, create new tables and store procedures.

Install programs using ISO.

Creation of java programs using inheritance and implementation of classes, handling exceptions and more.

Build web application by creating Java Bean, servlets and JSPs. Installation of required packages for logging and hibernation, advanced html coding and input validation.

Currently working on getting certified by Comptia A+, Comptia N+, Comptia Security+, although knowledge of topics related to certifications have been covered in courses of my career.

2008 - 2010

AA Degree (Engineering) Miami Dade College, Miami, FL

Extensive professional training in the area of Mathematics, Engineering Economy and Physics. PHI THETA KAPPA, International Honor Society Member.

WORKING EXPERIENCE

2009 - Present

Magic City Casino

450 NW 37th Avenue, Miami, Florida

Lead and guide operations, product quality, financial performance and team development. Use of Micros system to check on daily activities, print reports, register employee's card, void and override orders. Supervise all food and beverage station in the Casino including: Restaurant, Kitchen, three Bars, and two Cafeterias. Lead more than 50 employees.

REFERENCES Available upon request

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