Customer Service Manager
Resume:
Shaqura's InformationLocation: GREENVILLE, TXTitle: Health CareExperience: 1 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: StudentWork Status: U.S. CitizenMember Since: 2011-05-17 Helpful Links
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Shaqura L. Epps
5708 Trinity St.
Greenville, TX 75402
***********@*******.***
Objective:
Seeking a position in health services, customer service, office administration, where personal drive, high productivity and organizational
skills are desired.
Skills:
• Familiar with Microsoft Windows, Microsoft Word, Microsoft Excel,
Microsoft Outlook and Java programming.
• Experienced in system-operations training, collections, and customer
service.
• Studied on a college level in computer science and technology.
• Typing 30-35 wpm.
Education:
- Greenville High School, Greenville, TX, 2003-2007
• GPA - 3.5
• Texas Scholar
• FCCLA 2003-2006
- Paris Junior College, Greenville, TX, fall 2007 until present
• Major - certified nursing assistant
• Graduated - December 2010
• Major -Nursing
• Expected graduation- 2012
Accomplishments:
• Recognized by management for performance, surpassing
productivity levels and demonstrating excellent team player skills.
• Went to nationals for school organization in Family Career and
Community Leaders of America.
• Received Texas Public Education Grant because of outstanding GPA.
Top Academic Achiever during 2006-2007 Pursuit of excellent award for BCIS-Coop
Employment:
Whataburger Greenville, Texas 2006-2008
• Customer Service/ Public Relations
• Greeting customers with a hello and smile, making sandwiches, while establishing a well maintain kitchen and dining room, while dealing with a steady range of customers. Develop a large personal customer base, which demonstrated product knowledge and excellent customer service.
Hunt regional medical center Greenville, Texas 2008-2010
To perform all functions required to maintain a clean and sanitary hospital environment that contributes to the overall environment of care for patients. Duties such as, but not limited to, mopping, vacuuming, disinfecting, buffing, stripping floors, moving furniture, trash removal and soiled linen removal. Required to effectively communicate to and with patients and visitors
- Briarcliff Health & Rehabilitation, Greenville, TX, July 2010-Dec. 2011 (PRN)
• Observing & providing the best quality care for residents during their last days.
- American Hospice, McKinney, TX, Oct. 2010 –present (PRN)
• Observing & providing the best quality care for residents during their last days.
References:
Jessica Calderilla 903-***-**** Manager, Hunt regional healthcare in Greenville, Texas
Marlene McCarney 903-***-**** Manager, Whataburger in Greenville, Texas
Huey Nobles 903-***-**** Manager, Whataburger in Greenville, Texas
Charles Cooney 903-***-**** Head Supervisor of Environmental services in Greenville,Texas
Contact this candidate