Customer Service High School
Resume:
Colleen's InformationLocation: Columbus, OHTitle: Tech Support Rep/Evening SupervisorStatus: Working but looking for something newExperience: 3-6 yearsWork Types:
Willing to Relocate: YesWilling to Travel: Do not mind travellingCareer Level: Senior(non-manager)Work Status: U.S. CitizenMember Since: 2010-06-01 Helpful Links
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Colleen English
2279 Sibby LaneColumbus, Ohio 43235
*******.**@***.***
Objective: To secure a job that will allow me to broaden my horizons in the business world and, if
possible also allow me to utilize my knowledge of the French language and culture.
Education: Franklin University, OH
B.S. in Human Resources- in process
The Ohio State University, OH
B.A. in French Language and Culture received June, 2007
Wittenberg University, Springfield, OH
Studied French and Music 2003-2006
IES Nantes Study Abroad Program
Pursued courses at IES Center and l'Université de Nantes, Fall 2005
Experience: Service Pro Software - OH; August, 2007-present
» Evening Technical Support Supervisor » Support of client-server and browser-based asp.net applications
» Testing of new product updates before release
» Basic knowledge of Microsoft Windows
» Understanding of computer functionality
» Proofreading of various documents and publications
Buck-I-Mart - OH; October-December, 2006
» Cashier
» Customer Service
» Minor Food Preparation
Max & Erma's - Dublin, OH; August, 2004-February, 2006
» Hostess and Carry-Out
» Customer Service, including resolution of customers' concerns
» Prepared cooked plates for customer presentation
Teacher's Aide - Marysville High School, Marysville, OH; 2002-2003
» Taught French I as Senior in high school, with supervision
» Helped choose new books for future classes
Skills: Fluent in French
Student-Teaching Experience
Excellent research, writing and communication skills
Proficient in Microsoft Office
Fast learner
Hard-Worker
Activities: Alternative Spring Break - Wittenberg University, Habitat for Humanity, 2006
First English Lutheran Church - Youth Liaison, 2004-2005, 2010
Affiliations & Honors: First English Lutheran Church Scholarship - 4 years
Wittenberg Scholars' Award - 3 years
References Available Upon Request
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