Sales Customer Service

Dawn Losito

Email: ********@****************.***

Address:

City: Kennett Square

State: PA

Zip: 19348

Country: USA

Phone: 610-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Driven to exceed commissioned based sales goals and company expectations. Self-motivated, hard working, fast learning and reliable individual. Versatile enough to thrive in either an independent or team work environment.

Educational Background:

High School Dipolma from Penn Foster Career School, Scranton PA 1/2001 to 6/2007 (Medical Coding and Billing)

High School Dipolma from Zeeland High School, Scranton PA 1/2001 to 12/2012

Job History / Details:

Objective

Adaptable Sales Professional offering a 12 year background in sales and customer service with the demonstrated ability to train and motivate team members. Desires to obtain a rewarding full time, permanent position with advancement opportunities.

Highlights

Energetic/Self-motivated

Hard worker/Fast learner

Driven/Dedicated team player

Flexible/Reliable

Computer/Internet proficient

Results-oriented/Multi-tasker

Experience

May 2012 to Current

Visalus Sciences Troy, MI

Sales - Independent Distributor

Demonstrate and explain health and wellness products to potential clients at home based parties and other special events

Train new team members to be able to evaluate customers needs and assist them in achieving their personal fitness goals and expand the business

Received company Rising Star Director Award for getting promotion within my first 30 days

September 2012 to Current

Raymour & Flanigan Furniture Wilmington, DE

Sales - Home Furnishings Consultant - Living Room Gallery

Personally responsible for $100,000 in delivered sales with positive credit rating and over 50 percentage Platinum Protection ratio during Period 11 2012

Greet customers promptly in a courteous/professional manner, build rapport and assist them throughout the selection/buying process

Maintain thorough product knowledge and develop sales skills in order to overcome objections and influence customer buying decisions by effectively demonstrating the quality/value of furniture, bedding, add-on protection plans, and in-house credit applications while adhering to sales pricing guidelines and payment options

Process stock/special orders via computer utilizing GERS and SaleSource software, arrange and monitor the pickup or delivery of orders usually within a 1-3 day time frame

Maintain and update daily an electronic Book of Business to follow up with old/new prospects to ensure successful sales events/expand business and monitor pending/delivered orders, layaways, etc

March 2005 to July 2012

Raymour & Flanigan Furniture Wilmington, DE

Sales - Home Furnishings Consultant - Bedroom/Dining Room Gallery

Personally responsible for $842,000 in annual delivered sales with positive credit rating and over 50 percentage Platinum Protection ratio in 2010

Received company Associate of the Month Performance Award

Awarded Bedding Specialist title where I was required to attend bedding roll out meetings each year to learn specs on new mattress line up so I could hold training sessions back at the store for my co-workers

September 2002 to March 2005

Pepsi Bottling Group West Chester, PA

Sales - Account Representative

Maintained friendly/professional relationships with my set route of five grocery store accounts

Partnered with grocery managers in order to obtain new product shelf placement via racks, end caps and/or large pallet displays

Used manual/electronic pallet jacks to build large pallet displays

Keyed delivery orders into hand-held computer/transmitted them via cell phone to the distribution plant

Trained newly hired merchandisers

June 2000 to August 2002

Pepsi Bottling Group Grand Rapids, MI

Merchandiser

Loaded/unloaded product from back room to fill displays, shelves, and coolers

Condensed and organized the back rooms by stacking wooden pallets and empty cases neatly for pickup

September 1998 to June 2000

Target Holland, MI

Cashier Supervisor

Prepared cash register drawers before opening and closed down/organized drawers after closing

Provided excellent customer service while ringing up sales and processing returns at the service desk

Executed the break/lunch schedule, approved voided transactions and assisted cashiers with overrides

Processed credit card applications on the computer

Trained newly hired cashiers

Cash Office

Prepared cash bags for all registers before store opening

Sorted all cash/coins from each register from previous days sales

Processed all personal checks through check reader

Calculated/organized/prepared checks, cash and coins for deposit into the bank

Education

2007 Penn Foster Career School Scranton, PA

Career Diploma Medical Coding and Billing

1999 Zeeland High School Zeeland, MI

High School Diploma Advanced Courses

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