Administrative Assistant Customer Service

Toni-Ann Labriola

Email: ********@******.***

Address:

City: Coral Springs

State: FL

Zip: 33065

Country: USA

Phone: 954-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority for a company that will compensate my abilities and challenge my creativity.

Educational Background:

High School Dipolma from American Academy of Pinecrest, Miami FL 1/2001 to 6/2002 (Diploma)

Job History / Details:

Objective

Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority for a company that will compensate my abilities and challenge my creativity.

Key Skills

Microsoft Office proficiency

Excel spreadsheets

QuickBooks

Deadline-oriented

Understands grammar

Time management

Meticulous attention to detail

Computer-savvy

Strong problem solver

Excellent communication skills

Relevant Professional Experience

March 2010 to Current

Big Anthony & Guido's Restaurant/Pizzeria Coral Springs, Florida

Waitress/Cashier/Hostess

Worked as a waitress, hostess and cashier in a restaurant, normally handling all or most tables. Took orders from patrons for food or beverages.

Also worked as a team leader to direct the fellow employees. Accepted payment from customers and made change as necessary.

Delivered an exceptional dining experience with friendly, fast service.

June 2008 to July 2009

DBD Management Inc Fort Lauderdale, Florida

Administrative Assistant/Bookkeeper

Worked at a Gentleman's Club handling accounts receivable/payable, credit card inquiries, reconciling books, taking inventory and ordering supplies for club, setting up bi-weekly meetings for promotions, and answering phones.

Introduced new procedures on the Employee Database which made work easier for several departments, involved in major decision making pertaining to advertisements in magazines and taxis.

Issued paychecks to vendors and suppliers on a bi-weekly basis. Handled cash and deposits using the proper accounting procedures and documentation.

Created an official company page on Facebook to facilitate interaction with customers.

June 2006 to April 2008

AmCash Hallandale, Florida

Administrative Assistant

Worked for an ATM, Check Cashing, Cash Advance Service.

Answered multi-line phones, handled collections, specialized in advertising through the internet, and assisted in everyday clerical and customer service needs, including assisting with clients.

January 2000 to June 2004

Tony Roma's Coral Springs, Florida

Hostess/Server/Manager

Facilitated prompt and accurate seating and service of all guests. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Took orders from patrons for food or beverages. Delivered an exceptional dining experience with friendly, fast service.

Completed closing duties, including restocking items and closing out the cash drawer. Responded to resident or guest complaints regarding food or service.

Education

Broward College Coconut Creek, Florida

Associate of Science Diagnostic Medical Sonography

References

Furnished upon request.

Contact this candidate