Medical Assistant Customer Service

Michelle Patterson

Email: ********@**************.***

Address:

City: Tampa

State: FL

Zip: 33612

Country: USA

Phone: 813-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Medical Assistant eager to utilize twenty plus years of experience in multiple specialties to secure a position. Efficient and skilled in a variety of aspects of the medical field.

Educational Background:

High School Dipolma from jefferson, Tampa FL 1/2001 to 4/1987 (n/a)

Job History / Details:

Professional Summary

Medical Assistant eager to utilize twenty plus years of experience in multiple specialties to secure a position. Efficient and skilled in a variety of aspects of the medical field.

Professional Experience

July 2012 to Current

All Medical Staffing Tampa, Florida

MA/ receptionist/ referral help/ multiple positions

I am currently on assignment with JSA North Tampa. I have done receptionist, medical assistant, check in, worked for case manager and care coordinator in multiple aspects of referrals. I am efficient in Allscripts EHR, Allscripts PM, JSA 2K, and Avality. I have worked out my full contract with All Medical and I am available for full time work.

October 2008 to June 2010

Healthpoint Medical Group Tampa, Florida

Medical Assistant II

Day to day responsibilities of an internal medical practice. Triage, patient care, drawing and handling of all labs, cultures and biopsies. In house labs performed along with EKG's, PFT's, and minor surgical procedures. Check in/ check out of patients, answering multiple phone lines, working front desk as needed. Making appointments, rescheduling patients due to doctors schedule, escribe or calling in RX's, giving patients their results as told by physician. Multiple other duties.

February 2007 to May 2008

Healthpoint Medical Group Tampa, Florida

Medical Assistant II

Same duties as above

June 2005 to June 2006

GMS Medical GroupTampa Tampa, Florida

Medical Assistant

Patient triage, tonometry, blood draws as well as in house testing. EKG's, PFT's, assist in minor surgical procedures, call in Rx's, call patients with results, fielding calls and referrals. Other medical duties as determined by office manager and/or physician.

March 2005 to June 2006

Mind Body Spirit Care Tampa, Florida

Medical Assistant/ Referral Coordinator

Medical duties as above as well as, working with Chiropractor, OB-GYN, ARNP, Holistic care and Psychologist.Obtained referrals for patients who needed procedures and hospital stays. Ordered all supplies and set up office for electronic lab input and results.

May 2004 to February 2005

Health Care Alliance staffing Tampa, Florida

Medical

Worked at multiple physician offices on a on needed basis.

April 2002 to April 2004

Associated Otolaryngology's of Fl. Tampa, Florida

Medical Assistant

Responsible for patient care, assisting in procedures both in office and surgical. Retaining authorizations for surgical procedures, diagnostic testing and in office procedures. Handling and preparing FMLA, SSD and SSI paperwork, medical records, scheduling surgical procedures both in office and outpatient. Answering multiple phone lines, using UHC and Avality. Rearranging schedules with last minute notice, performing tympanograms, surgical preparation, injections and phlebotomy.

March 2001 to February 2002

North Armenia Medical Center Tampa, Florida

Medical Assistant

Day to day responsibilities of a family/internal medicine practice. Duties as listed above.

November 1999 to June 2000

ACTS Tampa, Florida

Juvenile Intake

Responsible for booking juveniles arrested in Hillsborough County, collecting drug specimens, counseling both juveniles and his/her family and determine placement. Collecting articles from detainee and placing into custody, documenting all objects and placing in security.

October 1997 to March 1998

Health Centers of Excellence Tampa, Florida

Medical Assistant

Day to day responsibilitis of a large cardiac office, duties included patient care, drawing and handling of all labs, ordering supplies, running coumadin and lipid clinic. Patient scheduling, check in/ out. Assisting doctors in all aspects of cardiac emergencies and daily care, calling in Rx's and results per doctor's orders.

October 1997 to March 1998

Tampa Screens and Aluminum Inc. Tampa, Florida

Office Manager

Accounts payable and receivable, payroll, customer service, answering all phone lines, billing to all contractors and outside customers, obtaining permit and outside sales.

January 1996 to September 1997

VTC of Sarasota Inc. Sarasota, Florida

Vascular Tech/Office Manager

Performed vascular studies including but not limited to carotid asymmetry index,, ABI's, PPG's, Thoracic outlet syndrome and phlebotomy. Responsible for the preparation of patient files, scheduling of patients, billing, referrals and collections. Liaison between physicians and patients, prepared and distributed flyer's and mailouts for physicians in Sarasota/ Venice/ North Port/ Bradenton area.

May 1993 to January 1996

Amity Leather Products Sarasota, Florida

Sales and Marketing Manager

Duties included running a large leather company from an outlet center. Hiring and terminating employees, sales, customer service, pricing and arranging all items for maximum sales. All paperwork required for Amity Leather. Multiple other duties.

September 1985 to June 1988

Whitter Rehabilitation Hospital Haverhill, Florida

TNA II

Day to day care of disabled patients and their rehabilitation. Bathing, dressing, feeding, wound care, vital signs, insertion and removal of NG/G and catherazation tubes. Physical and speech therapy.

September 1985 to June 1988

Whitter Rehabilitation Hospital Haverhill, Florida

TNA II

Day to day care of disabled patients and their rehabilitation. Bathing, dressing, feeding, wound care, vital signs, insertion and removal of NG/G and catherazation tubes. Physical and speech therapy.

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