WILLIAM (BILL) G. HIPPLE, B.Sc.
Res: 905-***-****
http://www.hippleconsulting.com
E-mail: abp2jc@r.postjobfree.com
A hands-on technology specialist with over 15 years
experience in pre and post sales support and consulting. A track record of success in team leadership,
project management, system implementation, development life cycle, hardware and
software architecture, client support and training.
Software: Plumtree s
Corporate Portal Solutions, Cetaris Fleet Assistant, GEOCOMtms A.Maze, UNIX (Solaris,
HPUX, AIX, Digital UNIX, Compaq TRU64), Windows, MAC/System 7, VAX/VMS, OS/400,
VAXRdb, Oracle, Oracle Developer, Informix, Microsoft
SQL Server, Microsoft Access, AXS-One e-Financials, Kana Software (Response and
Service), Altaris RMS and CAD, Silknet eService, MDL
Software (MACCS-II, REACCS, ISIS) Silvon s Software Developing Management
(SDM-Implementer, Support Center, Extract-DB), C, Pascal and K-shell scripting.
Hardware: Sun, HP9000, HP3000, IBM RS/6000,
Dec/VAX, Dec/ALPHA, Compaq, SGI Iris Indigo, IBM AS/400, PC and Macintosh.
EXPERIENCE
Innovapost, Mississauga,
ON 2004
Present
Senior Consultant (Project Manager)
Lead
implementation of fleet support application designed to track repairs and recover
money from warranty repair.
Negotiated
contracts for route optimization software designed for logistics companies and
truck tracking software.
Managed
application development team for Automatic Reweighing and Cubing systems.
American Insurance Group, Jersey City,
NJ 2004
Systems Consultant
Managed
the application server change for 7 General Ledger Accounting Systems.
Aided
Oracle Database Administrators to resize databases.
Implemented
new security application on Sun Solaris.
Halton Regional Police Service, Oakville,
ON 2002
2004
Senior Database Administrator, Technology and Systems Services
Assistant
project manager for information sharing project involving six other police
agencies.
Saved Service
over $25,000 in software upgrade fees.
Developed
processes for automated backup procedures for Oracle Databases and Unix.
Resized table
spaces, tables, indexes and SGA to increase performance of system.
Monitored
usage and growth of databases and the application.
Designed and
implemented a tracking system used by youth officers.
Wrote job
descriptions for the service in regards to administrating new technology.
Managed the
database and operating systems for the project on UNIX and NT.
Transitioned
from Oracle to Microsoft SQL Server.
Developed and
executed scripts for data conversion from legacy systems.
York Regional Police, New Market, ON 2002
Contract Oracle Database Administrator
Set up backup procedures for seven databases on
TRU64 UNIX and NT 4.0.
Created data conversion scripts from legacy VMS
system to Oracle 8i.
Identified deficiencies in the new product and
tracked errors for Police Service.
ANSWERTHINK CONSULTING GROUP, Miami, FL 2000
2001
A diversified consulting organization
helping businesses evolve founded by former Managing Partners of KPMG working
with the Global 2000.
Manager, Knowledge Management Applications
Managed the
Plumtree team for integration of Plumtree, Interwoven, and DigiChat to build a
knowledge management facility for the Affordable Housing and Community Development
association of the Fannie Mae Foundation, which was a $2.5 million project that
lasted six months.
Recommended the architecture and installed the
Plumtree Software for the Fannie Mae Foundation project on Windows 2000.
Led several
proofs of concept for implementing Plumtree Software, including McKinsey &
Associates, Hyperion Software, Welch s, Hannaford Brothers and Realtech Systems
Corporation on Windows NT or Windows 2000 and MS/SQL.
Created and
nurtured the Plumtree Software sales and Answerthink alliance relationship.
Developed and
facilitated seminars on Plumtree to Answerthink.
Redefined
process of assigning UPC codes to product marketing ideas for a major packaged
goods company, which allowed for automation and electronic tractability that
permitted for faster time to market for finished goods.
Managed
workflow and portal/personalization tools.
Played a key
role in the software evaluation for portal/personalization tools for new
business.
BPS-SERVICE, Boston,
MA 1999
2000
An independent consulting group focusing on financial
software implementation.
Principal Consultant
Implemented
financial software package at JDA Software Inc.
Installed
financial software package for Planview Inc., a partner of AXS-One, for the
development environment of constructing integration between project management
and time and billing software packages.
Trained
employees on software package administration.
Installed
Software on Sun/Solaris with Oracle and Windows NT.
AXS-ONE/COMPUTRON SOFTWARE, Rutherford, NJ 1995
1999
With 25% penetration of the Global 2000 companies, AXS-One
develops robust, high-volume, scalable, secure and effective e-business and
financial solutions for more than 500 companies worldwide.
Unit Manager, Technical Consulting Services
Directed technical
consultants for all of North America and
generated over $1.5 million in consulting revenue annually.
Created the
external partner network for implementations.
Managed
project teams for implementation and upgrades of financial applications.
Created customer
education program for Technical Knowledge Transfer classes.
Certified and
evaluated third party and internal technical consultants worldwide.
Developed
Scope of Service for clients integrating Financial Applications.
Technical Consultant
Exceeded
billable goal by 125%.
Provided
post-sales support of client/server financial applications.
Delivered
technical training to customers.
Managed
technical implementation of client/server financial applications.
Handled
customers technical issues with client support and development
Installed
software, ran conversion programs, modified scripts and acted as Oracle DBA and
UNIX System Administrator at several clients.
Supported
products in UNIX, VMS, OS/400 with Oracle, Informix,
Sybase and Windows.
SILVON SOFTWARE, Westmont,
IL 1994
1995
Silvon Software provides business performance management
solutions for supply chain businesses and software development management tools
for the AS/400.
Pre-Sales Product Support Specialist
Helped close
largest contract with a manufacturing company to manage their development cycle
on AS/400.
Provided
pre-sales support for Silvon s Software Development Management product line in North America.
Facilitated
product development by acting as a liaison between sales and development.
Delivered the
technical sale to prospects.
Provided
product support on IBM AS/400 and PC.
MDL INFORMATION SYSTEMS INC., San Leandro, CA 1992
1994
MDL Information Systems is a recognized leader in
discovery knowledge information management for the Life Sciences and Chemistry
in industry and academia.
Associate Field Applications Scientist (Pre-Sales)
Aided in
closing $2 million contract with a major pharmaceutical company.
Responsible
for pre-sales support of MDL software to account managers.
Handled all
aspects of software development at critical customer sites.
Maintained
demonstration software and hardware.
Provided
seminars to chemists and information management professionals.
Supported
client-server applications on DEC/VAX, IBM, RS/6000, SGI, Windows and
Macintosh.
EDUCATION/TRAINING AND PROFESSIONAL
DEVELOPMENT
B.Sc., Chemistry and Mathematics/Computer Science, Beloit College, WI
Beloit College Presidential Scholar, four year merit award
Stevens' Research Award, BeloitCollege,
1989
Captain, Beloit
Track and Cross Country, 1987-1989
Plumtree Corporate Portal Workshop Oracle Database Administration
Answerthink Project Management Workshop HP/UX System Administration
Answerthink e-Commerce Bootcamp Silicon Graphics System Administration
Kana Response and Service DEC
VMS System Administration
Silknet e-Service DEC
Rdb System Administration
Decker
Communications Effective Communications Solution
Selling Workshop
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