Customer Service High School

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Jenelle J. Forde

Home: *** * ******, **

Phone: 202-***-****

Washington,

DC 20001

School: 1315 Oakwood Avenue

E-mail: *******@*******.***

Raleigh,

NC 27610

Objective: Continue gaining professional work experience.

Education:

2002 – Present

Saint Augustine’s

College

Raleigh, NC

Double Major: Mathematics and English

* Member of the Village Of Science And

Technology (VOSAT).

* Meritorious Achievement Scholarship Recipient.

* 3.07/4.00 GPA

1999 – 2002

Calvin Coolidge SHS

Washington,

DC

High School Diploma

* Graduated top 10% of class from Math, Science, and

Technology (MST) Academy.

* Received Academic Achievement Award and Academic Excellence

Award for all three years of high school.

Professional experience:

May 2003 – August 2003 General

Security Systems Inc.

Pikesville, MD

Security Officer: Tasked with patrolling the premise of a local CVS Pharmacy.

* Protected employees and prevented shoplifting.

June 2002 – August 2002 Fannie

Mae

Herndon,

VA

Intern::

Responsible for assisting members of the Pasadena

Team with reporting loan data.

* Interpreted various loan reports in order to establish

a standard record.

* Pinpointed numerical errors in LASER System.

November 2001 – March 2002 National

Geographic Society

Washington,

DC

Intern:Charged

with assisting attorneys with maintaining documents

within the Law, Business & Governmental Affairs Department.

* Corrected errors in current filing systems.

* Performed daily data entries.

June 2001 – August 2001

Fannie Mae

Washington,

DC

Intern: Responsible

for preparing classrooms for computer science courses within the Office of Corporate Learning.

* Assisted with assembling required materials for classes.

* Participated in online courses in home ownership.

Undergraduate research:

May 2004 – July 2004

Undergraduate Research Experience in Ocean and Marine

Science (URE OMS)

Elizabeth City State

University; Elizabeth

City, NC.

http://nia.ecsu.edu/ureoms2004/ureoms04.htm

Volunteer experience:

September 1999 – June 2002

New Community

After-School and Advocacy

Program

614 S Street, NW

Washington, DC 20001

Summary of qualifications:

Typing speed of 50 words per minute.

Proficient in the use of recent desktop software,

including Microsoft Windows XP and Microsoft Office

2004.

Skills include:

Customer Service

Filing

Data Entry

Public Speaking

Team Leadership

Detail Oriented

References: Furnished

upon request.

Contact this candidate