Training Sales
Resume:
Allen DeGusto
Email: abp2g0@r.postjobfree.com
Address: ** ****** ****
City: Kensington
State: NH
Zip: 03833
Country: USA
Phone: 603-***-****
Skill Level: Experienced
Salary Range: $75,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Allen J. DeGusto
37 Osgood Road, Kensington, MA 03833
abp2g0@r.postjobfree.com
http://www.linkedin.com/pub/allen-degusto/10/b92/145
Technical Trainer / Course Developer with proven talent for developing training programs, creating and maintaining engaging curricula, managing implementations, and providing continuous learning improvement; a dynamic and committed professional with a passion for providing comprehensive user training and support.
-Allen DeGusto is that rare trainer that can make his classes [deeply technical material] enjoyable.-
Vern Martin, IT Consultant, Babcock & Wilcox
* Exemplary communicator with high energy levels
* Significantly improve user learning experience
* Consistently exceed client expectations
* Training environments: classroom, mobile, online and one-on-one
* After session support: telephone and email
* Needs assessment and requirements gathering for customized training curricula
Experience
Conversion Trainer at Morgan Stanley Smith Barney via
The Training Associates - U.S 2012 - 2012, contract
* Provided technical training to all wealth management branch personnel on new cloud-based virtual platform of confidential financial management tools and applications being rolled out nationwide.
* Required knowledge of MS-Windows 7, MS-Office 2010, and multiple proprietary applications and processes.
* Developed employee comprehension on the new platform, enhancing business skills and minimizing client unfamiliarity with technology and process change.
* Delivered one-on-one, small group and structured classroom (up to 15 attendees) training sessions.
* Supported company values and vision throughout technology transition.
Technical Trainer at Verizon via Cisco Systems
Marlborough, MA / Silver Springs, MD 2011 - 2011 contract
* Taught installation technicians and managers in groups of up to 15 attendees a detailed introduction to a new set-top cable box being introduced to Verizon FIOS customers.
* Provided instant benefits from extensive hand-on exposure and scenario simulations.
Senior Technical Trainer
Dassault Systemes - Lowell, MA 2006 - 2010
* Developed curriculum and delivered training in multiple global settings to classes of up to 20 attendees on the proper use of various ENOVIA PLM software applications.
* Oversaw all classroom hardware/software maintenance across 3 (MA, IL, CA) corporate U.S. facilities.
Personal Sabbatical -
Owner/Operator Home Repair Business 2003 - 2006
Senior Technical Trainer
MatrixOne - Chelmsford, MA 1998 - 2003
* Developed curriculum and delivered training in multiple global settings to classes of up to 50 attendees on the proper use of various MatrixOne PDM software applications.
Systems Engineer
Bottomline Technologies - Portsmouth, NH 1994 - 1997
* Provided expert pre-sales technical support for corporate staff by educating sales staff on product features, functionality, platform use and proper integration.
Disbursement Consultant /Trainer
* Implemented laser check printing solutions at customer sites throughout the U.S. and Canada.
* Instructed customers in the proper use/maintenance of software and peripherals by developing and delivering effective training seminars and teaching materials.
Software Trainer/Training Coordinator
City Computer Solutions - Pelham, AL 1993 to 1994
* Installed and taught users about DOS/UNIX hardware/software solutions. Provided courteous and knowledgeable telephone support to a customer base of 150+ users.
* Designed and implemented standard operating procedures and best practices for company training.
Senior Education Specialist
ComputerVision Corp - Bedford, MA 1987 - 1992
* Taught CADDS courses at the CV training facility and customer sites throughout the U.S.
* Developed class curriculum, on-site customer instruction and self-paced training.
Military
U.S. Army SPEC 4, Generator Operator/Mechanic
- Honorable Discharge upon completion of service
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