Customer Service Manager

Resume (Medford, OR)

Date: ****-**-**, **:**AM abp2ef@r.postjobfree.com

Liz Blumenthal

*** ****** **.

Medford, Oregon 97501

Phone # 541-***-****

Objective:

To obtain a challenging position utilizing my customer service, operations, and production skills

to further my professional development and achieve the goals of my employer.

Experience:

QUICKCHECK, Medford, Oregon

Handle duties of office in manager's absence. Determine eligibility of customers applications.

Prepare paperwork for main office in Roseburg, Oregon. Proficient and successful in collection

procedures.

AT SYSTEMS, Central Point, Oregon

Cash Vault Teller: Buy and sell cash and checks from drivers. Process transactions for

merchants from Rogue Valley Mall and other local establishments. Balance daily total receipts

and prepare transport logs.

WELLS FARGO BANK, Concord, California

Quicken/Microsoft Money Bill Payment and Enrollment Agent: Management, investigation, and

resolution of claims filed within Federal Regulation E guidelines. Utilize bank systems to

research and resolve customer claims ensuring accuracy of debits, credits, payments and other

account information. Provide courteous, prompt, and accurate service for our customers. Act as

a liaison between customers and their respective vendors, service centers and all divisions of the bank.

MCCAULOU'S DEPARTMENT STORE, Lafayette, California

Account Clerk: Advised customers on credit inquiries, balances, credit reports, and credit cards.

Assisted credit clerks in opening accommodation accounts. Posted daily receipts for twelve stores.

CREDIT REPORTS INC., Concord, California

Office Assistant: Handled eleven fax machines, removing and assembling loan applications.

Input credit applications in an expedient fashion. Reported status of applicants to mortgage companies.

DELUXE CHECK PRINTER, Concord, California

Data Input Clerk: Inspected orders from corporate customers. Prepared customer's monthly

statements. Advised customers on product information.

Skills:

Extensive customer service experience. Exceptional data entry skills. Type 45 wpm and 10 key by touch.

References available upon request.

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