Customer Service Sales

Lisa Giba

Email: *********@********.***

Address: *** ***** *****

City: Bel Air

State: MD

Zip: 21015

Country: USA

Phone: 410-***-****

Skill Level: Experienced

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

LISA J. GIBA

513 David Drive Bel Air, MD 21015 410-***-**** *********@********.***

Customer Service Sales

Highly driven candidate seeks permanent position in an organization that requires excellence and accountability. Offering 18+ years of various skills in the following professional areas, Import/Export, Warehousing and Medical Fields.

PROFILE:

18+ years of diverse experience providing Customer Service, Program Management, Supervisory, Sales and Sales Support in the Import/Export, Warehousing and Medical fields

Exhibits initiative and leadership adding highly developed analytical, organizational, problem solving and communications skills

Natural Leader and Mentor that maximizes resources and improves department quality

Effects change in a positive manner, resulting in increased efficiency in workplace protocol

RECENT/PAST SUCCESS SNAPSHOT:

Recognized worker whose responsibilities have grown steadily over time and continue to grow (Plumtree Family Health)

Entrusted with insurance inspections of all international containers (US Lines)

Authorized to lead all inspections with the US Customs Department (US Lines)

Managed daily consolidation efforts of NVOCC operations (Centennial Trucking & Warehousing)

PROFESSIONAL EXPERIENCE:

PLUMTREE FAMILY HEALTH BEL AIR, MD 11/2007 - PRESENT

Medical Scanner

In charge of all digital filing and the main resource for the Doctor`s pathology, consult, radiology, special studies, insurance approvals, financial agreements, HIPAA and more, reports and information. Help front desk print and organize encounters and have set up for following day appointments. Release and obtain documents from Doctor`s Offices, Surgical Centers, Insurance Companies, Law Offices, etc. Gather necessary documents for Pre-Ops and fax to medical personnel before surgery dates. Have knowledge of medical terms from my past years of scanning.

I stopped work in 1991 to raise a family and rejoined the workforce in November of 2007

CENTENNIAL TRUCKING & WAREHOUSING ELIZABETH, NJ 06/1987 - 01/1991

Warehouse Supervisor

Responsible for a crew of twenty five (25) plus the entire warehouse operation and the NVOCC department, common duties included dispatch and freight routing, billing, international documents, customs issues, legal documents and OSHA rules

* Responsible for all the NVOCC routing

* Manifests, customs and loading of freight onto the ships

* Liaison between longshoreman, unions and shipping lines

UNITED STATES LINES STATEN ISLAND, NY 06/1977- 06/1987

Far East Supervisor

Responsible for a fifteen (15) person union crew which handled the entire freight process for US Lines Far East shipments and distribution

* Responsible for the entire process, dock to shore including customs and other legal matters

* Developed new team processes which allowed us to gain an additional 36% throughput with no additional staff

* Led, participated and collaborated in daily management meetings regarding status of each department

Lisa Giba Page 2

PROFESSIONAL SKILLSET INVENTORY:

Computer software: MS Office Suite, Crestron Vision Tools, AMX Netlinx Studio

Internet: Deep background and research skills

People-

Excellent verbal and written communication skills

Excellent organizational skills

Excellent motivational and team building skills

Professional references available upon request

Contact this candidate