Customer Service High School

Location:

Spring, TX

Posted:

December 18, 2012

Contact this candidate

Resume:

Any Updated Nov **, ****

Work Experience

***** ******** ****** **** ******, Texas 77386

440-***-**** *******@*****.***

zach mutschler

Objective

To utilize my professional experience and customer service skills to obtain a steady job that I ideally enjoy that will give me a challenge to strengthen what skills I already have, and to learn new skills and build upon them. The ideal position would be one with growth potential in which I could possibly make my career.

Summary of qualifications

I possess a strong sense of pride in all the work I do. I am a hard worker and fast learner. I like to work with my hands, but also with the general public. I believe that my experience combined with my desire to work and learn new things to strengthen my skills makes me an ideal candidate.

Professional experience

DeShazer Ranch, Tomball, TX 09/2012 – currently employed Maintenance/General Labor – General maintenance Responsible for general upkeep of facility Refinishing of all barns and stables Ensuring quality of work in a timely manner

Bar Louie, The Woodlands, TX 04/2012 – 08/2012 Server/Trainer – Opened restaurant Responsible for the training of all new server/wait staff Maintained safe food handling practices Abided by all TABC rules and regulations for alcohol service Ensured that food and beverages were served in a timely manner Built relationships with regular customers by learning and remembering their preferences Resolved customer complaints by listening to their concerns

Diligent Delivery Systems, Houston, TX 04/2011 – 08/2011 Owner Operator – Reviewed invoices to ensure that proper items were delivered to customers on time and unharmed Reported deliveries to dispatch Owned my own truck and worked through a contract with the company

The Cheesecake Factory, Memorial City, TX 01/2011 - 04/2011 Server/Trainer – Opened restaurant Responsible for the training of all new server/wait staff Maintained safe food handling practices Abided by all TABC rules and regulations for alcohol service Ensured that food and beverages were served in a timely manner Built relationships with regular customers by learning and remembering their preferences Resolved customer complaints by listening to their concerns

Applebee’s, Round Rock, TX and Mentor, OH 12/2009 - 10/2010 Server/Expo – Ensured that all dishes that were served were correctly portioned and presented to company’s expectations Maintained safe food handling practices Abided by all TABC rules and regulations for alcohol service Ensured that food and beverages were served in a timely manner Built relationships with regular customers by learning and remembering their preferences Resolved customer complaints by listening to their concerns

Red Lobster, Austin and The Woodlands, TX 08/2007 - 05/2009 Server/Expo/Trainer – Responsible for the training of all new server/wait staff Ensured that all dishes that were served were correctly portioned and presented to company’s expectations Maintained safe food handling practices Abided by all TABC rules and regulations for alcohol service Ensured that food and beverages were served in a timely manner Built relationships with regular customers by learning and remembering their preferences Resolved customer complaints by listening to their concerns

MD Carpet, Mentor, OH 05/2006 - 10/2006 Carpet Technician – Carpet cleaning and flood restoration Trained to use Butler cleaning systems Responsible for picking up and cleaning large area rugs Surveyed and completed estimates for cost of cleaning for residential and business customers Resolved customer complaints by listening to their concerns

Huper Optik, Jersey Village, TX 09/2005 - 01/2006 Warehouse Associate – Responsible for taking orders and properly packaging them for shipping Fork lift operator Prepared loss and damage claims Performed inventory checks to ensure all inventory was accounted for and to place orders for new product as needed Resolved customer complaints by listening to their concerns

Education

Oak Ridge High School

Conroe, TX

ITT Technical Institute

15 credited hours for computer networking systems

Austin, TX

References

References available upon request.

Job Interests

Job Types(s):

Trades / Manual Labor

Manufacturing / Operations

Industry(s):

Oil & Gas / Mining

Construction / Engineering

Employment Type:

Job Location(s):

Conroe / Lake Conroe

Contact Information

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