Rodney Hernandez
Email: ********@********.***
Address:
City: Apache Junction
State: AZ
Zip: 85120
Country: USA
Phone: 602-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
I have been working in the greater Mesa-Phoenix area for 21 years for Cox Communications and various contractors. I was directly employed with Cox Communications and previous cable company Dimension Cable. Lead installer for video,phone and computer system connections . Strong managerial, time-management and communication skills. Maintained 96percentage in all fields during tenor with Cox performance numbers. received and maintained certificates of all products sold and installed for Cox Communications.
Educational Background:
High School Dipolma from Papillion-LaVista High School, Papillion NE 1/2001 to 5/1985 (history)
Job History / Details:
Summary
I have been working in the greater Mesa-Phoenix area for 21 years for Cox Communications and various contractors. I was directly employed with Cox Communications and previous cable company Dimension Cable. Lead installer for video,phone and computer system connections . Strong managerial, time-management and communication skills. Maintained 96 percentage in all fields during tenor with Cox performance numbers. received and maintained certificates of all products sold and installed for Cox Communications.
Highlights
EXPERT INSTALLER OF CABLE TELEVISION ICLUDING WIRING FROM ENTRY POINT TO TELEVISION
EXPERT INSTALLER OF TELEPHONE JACKS AND WIRING
PROFICIENT IN CONNCETING HIGH SPEED INTERNET, INCLUDING WIRLESS ROUTER INSTALLS
21 YEARS IN ALL FIELDS
OWNER AND OPERATOR OF CHILD CARES ALL ASPECTS OF OFFICE AND MAINTENANCE,FOR 10 YEARS, 2 FULLTIME
DIAGNOSTICS AND REPAIR OF CABLE TELEVISION ISSUES
DIAGNOSTICS AND REPAIR OF PHONE WIRING INCLUDING SMART PANELS AND DETECTING NO DIAL TONE TO ALARM PANELS
DIANOSTICS AND REPAIR OF CONNECTION ISSUES BETWEEN PC'S AND MODEMS, LAPTOPS AND MODEMS, BOTH WIRELESS AND HARD WIRED
21 YEARS EXPERIANCE IN ALL ABOVE FIELDS
Accomplishments
Received the following Certificates:
Certificate of Achievement in COX Digital Telephone
Certificate of Achievement in COX High Speed Internet
Certificate in Achievement in Volume 1/ COX Digital Cable
Certificate of Corrective Maintenance of the CATV Plant
1995 Lowest Service Call Rate - 3.6 percentage
1997 Highest Percentage of Points Completed - East Valley District - 97.2 percentage
1999 Lowest Repeat percentage - Installs 1st Quarter - 2.5 percentage
Experience
November 1990 to November 2012
Cox Communications Mesa, az
cable installer
Answered customers' questions about products, prices, availability, product uses, and education of new product launches .Continued internal education, training and certifications to stay ahead of an evolving industry, learned new product releases, and increased value to the company Prepared sales and install appointments, for orders obtained, and submitted orders for processing.Collaborate with colleagues to exchange information such as selling strategies and more effect install information.
Education
1985 Papillion-LaVista High School Papillion, NE