Customer Service High School

Tuesday, May **, ****

Resume for Lauren Lightfoot

LAUREN E. LIGHTFOOT

abp1zy@r.postjobfree.com 1200 WEST 4OTH STREET. APT 234

512-***-**** AUSTIN, TEXAS 78756

Professional Experience

Aug 09-Present Austin Community College Student Life Work Study

»Organized and planned events for student interaction and student growth

»Collaborated in the creation of marketing strategies for such events

»Perfected and developed additional customer service skills while relating with students

Oct 08-May 09 University Coffee Shop Barista

»Self Managed kiosk transactions and inventory

»Created and provided quality beverages per store’s signature standards and recipes

»Ability to attend to customer needs quickly and efficiently

Sept 07-Oct 08 Texas School for the Blind Residential Instructor II

»Launched, developed and directed tap dance and cheerleading programs

»Instructed legally blind students in learning independent living skills and overall life management skills

»Won 1st Place in TSBVI SCASB Dance Competition 2008

»Collaborated with teachers, dorm managers, doctors, parents and others to focus on student development

July 07-July 08 Freda’s Seafood Grille Server

»Excelled in the persistence of providing continuous point of service to all guests

»Flawless when providing knowledge of the entire menu for best guest experience possible

»Acquired the understanding of the significance of collaborating with all employees and exceeded in the accomplishment of teamwork

July 06-July 07 Interplan LLC Site Development Permit Consultant

»Created site investigation reports, feasibility and due diligence studies

»Facilitated project/client meetings and managed all necessary communications

»Coordinated between City/County/State governments and engineering/architecture departments

»Projects included: Walgreens, Panera Bread, RaceTrac Petroleum, and Lifestyle Family Fitness Gyms

May 03-Aug 04 Lyman High School Band Association Dance Instructor

»Managed student’s daily schedules and training in all areas of dance instruction

»Mastered effective verbal, written, and visual forms of communication

»Wrote, directed and implemented original field choreography routines

Nov 02-Aug 04 Milwee Middle School Color Guard Founder/Director

»Oversaw all financial, design, and creative departments of the team

»Conducted all parent conferences and communication

»Wrote and choreographed all student productions

Sept 01-Sept03 Steak & Ale Hostess

»Facilitated the “front of the house” ensuring timely guest service

»Corresponded efficiently between entire “back and front of the house” employees, facilitating a smooth and timely guest experience

»Controlled the “front of house” seating board, phone and reservations, and all guests with competency

Education

»Austin Community College (Austin, TX) Associate of Arts in General Studies

»Valencia Community College (Orlando, FL) Associate of Arts in Education, Dean’s Honors List-Fall 2006

Studied jazz, ballet, modern, tap

»Lyman High School (Longwood, FL) Graduate 2003

Captain of Lyman High School Color Guard Team 2001-2003

Choreographer for Dance Department 2002-2003

Studied modern, ballet, pop

Skills

»Microsoft Office, CAMPUS 2000. Aloha, Teacher Solutions, Proficient with Mac and PC, Typing skills: 58 wpm, 90% accuracy

»Studied dance for over twenty years with 6 accumulative years of coaching and instructing experience

»Permitting skills training in site reports, feasibility, due diligence studies, and architectural/engineering plan reading

»Heartsaver First Aid- American Heart Association CPR Certified, June 2008 Intermediate Sign Language Capability

» American Sign Language Capability-Intermediate Level

L. E. Lightfoot

at

5:39 PM

1 comment:

Freda'sMay 19, 2010 11:03 AM

hello Lauren, this is lee from Freda's

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L. E. Lightfoot

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