Customer Service System

Desired Industry: Information Technology SpiderID: 65955

Desired Job Location: Minneapolis, Minnesota Date Posted: 12/17/2012

Type of Position: Full-Time Permanent Availability Date: Now

Desired Wage: $40,000.00

U.S. Work Authorization: Yes

Job Level: Experienced with over 2 years experience Willing to Travel: No

Highest Degree Attained: High School/Equivalent Willing to Relocate: No

Objective:

Working in Data or Computer Operations Center

Experience:

John Robert Kodl

P.O. BOX 385587

Bloomington, MN. 55438

651-***-**** (Cell)

**************@*****.***

Objective: Computer Operations.

PROFESSIONAL EXPERIENCE

July 2004 to Dec. 2012

KATUN CORPORATION

Bloomington, MN. 55438

LABORATORY TECHNICIAN

Operate and run tests on copier products, gathering data, monitor copy quality, keep product engineers informed of each test to ensure efficient and prompt completion of testing. Support product managers by performing projects and tasks that help with continuous running between evaluation points, enabling the laboratory staff to focus their energy on providing value and quality products and services. Participate in continuous improvement of quality initiatives also personal and professional development to maximize individual, departmental and organizational capacity. Performs other projects, work and activities as assigned to deliver consistent internal and external customer service. Using the following applications, Windows Microsoft 2000, Laser-Mik, Image Expert, Fisher-Scope and other QA devices.

CBCA Jan. 2005 to Oct. 2008

Bloomington, MN. 55438

SR. PRODUCTION COMPUTER OPERATOR (PART-TIME)

Operate IBM iSeries 520 with Operating system V5R3. Using the following system applications, ws-ftp-pro,email,connect-direct,ftp, xtalk,internet,pgp,file watcher and other related system products to send and receive data files. Working with the following hardware IBM 3570 and 3581cartridge drives. The running of system production and file tranfers, using Microsoft Windows 2000.Trouble shooting production and file transfers problems.

Jan. 2003 to July 2004

CBCA

Bloomington, MN. 55438

SR. PRODUCTION COMPUTER OPERATOR

Operate IBM iSeries820 with PDM. Using the following applications, ws-ftp-pro, email, connect-direct, ftp, xtalk, internet, pgp,file- watcher and other related system products to send and receive data files. Working with the following hardware IBM 3570 cartridge drives and IBM 3160 printer.The running of system production and file tranfers, using Microsoft Windows 2000. Trouble shooting production and file transfers problems.

May., 2001 to Jan. 2003

Dakota County

Hastings, MN. 55033

PRODUCTION COMPUTER OPERATOR

Operating a IBM S-390 system with MVS/ESA.Utilizing the following applications, Roscoe,CA,JES2,Cics,OS/390, Zeke scheduler and other related system products. Working with the following hardware IBM 3480,3490 cartridge drives and IBM 3838 printer.The running of system production and other production jobs. Using Microsoft Windows 98 and other Microsoft Products to trouble shoot production and file transfers problems.

Sept., 1997 to April 2001

Health Risk Management

Bloomington, MN. 55438

PRODUCTION CONTROL ANALYST

Operating a IBM S-390 system with VM/ESA and a IBM S400.Utilizing the following cics,vtam,vmtape,connect direct,ftp,xtalk and other related system products. Working with the following IBM hardware, tape drives 3570,3480,3490 and IBM 3160 printer.The setting up of system production and file tranfers, using Microsoft Windows 98.Trouble shooting production and file transfers problems.

Oct., 1992 to Sept., 1997

DYNAMARK

St.Paul, MN. 55112

LEAD OPERATOR

Operating a IBM 3090-600S system with VM/ESA and a IBM 3090-600J system with MVS/ESA.Utilizing the following cics,vtam, raps,zeke,jes2,tso,zara and other related system products. Working with the following hardware Storagetek 3480,3490 cartridge drives,Storagetek 5000 impact printer and a Xerox 8700 laser printer. Trouble shooting production and system problems.

*Education*

1983 thru 1993

HENNEPIN TECHNICAL COLLEGES

Brooklyn Park and Eden Prairie, MN.

Received certificates of completion and course credits in computer operations and related courses.

Education:

*Education*

1983 thru 1993

HENNEPIN TECHNICAL COLLEGES

Brooklyn Park and Eden Prairie, MN.

Received certificates of completion and course credits in computer operations and related courses.

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