Project Manager Quality Assurance
Resume:
Kerrence Wright
Email: *********@********.***
Address: **** * *****
City: Chicago
State: IL
Zip: 60651
Country: USA
Phone: 773-***-****
Skill Level: Management
Salary Range: $40,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
1125 N. Avers
Chicago, IL 60651
KERRENCE WRIGHT
OBJECTIVE
To obtain a position within an organization that will effectively utilize my experience, initiatives, and interpersonal skills
SKILLS &
ABILITIES
aa Ability to perform and complete multi task operations, Customers Service interacting with customers solving issues and scheduling resolutions.
aa Highly organized and analytical
aa Able to negotiate/communicate with vendors, customers and personnel
aa Excellent at troubleshooting, and solving problems
aa Highly motivated to complete task at hand with positive results
aa Knowledgeable in electrical, cable, plumbing, carpentry, landscaping, painting
aa Working knowledge of electric equipment and able to operate machinery.
aa Working knowledge of word, excel, and the internet ( 8 years of PC experience)
aa 10 hour OSHA course certified
EXPERIENCE
TRAINING MANAGER/SUPERVISOR, DIRECTSAT USA
12/06/2006 - Current
aa Train new hires on DTV satellite theory and installations procedures.
aa Perform classroom presentations, hands on demonstrations, customer education and satisfaction.
aa Teach all technicians testing and concepts of new electronic products, internet integration, apps, etc...
aa Keep daily, nightly, and bi-weekly reports on technicianaaas progress and production.
aa Field presence on inspection of work in pursuance of quality assurance, vehicle and job safety observance reports.
aa Certify all technicians on-line course in site on all qualifications to be in compliance with Direct TV, Interviewing and assess candidates for employment.
aa Certify all technicians in ladder safety handling and climbing, perform on-line and driving cone course to assess and improve drivers skills of company vans.
aa Conduct sub-contractors and in-house supervisoraaas weekly meetings. Manage and supervise supervisors, in-house technicians and sub-contractor owners on company expectations and procedures.
INDEPENDENT CONTRACTOR, COMCAST (TEAMS)
11/2001 aaa 12/2008
aa Interact with clients, scheduled appointments to recover digital cable converters, Locate clientaaas residence, made morning/evening visits to clients to retrieve cable equipment.
aa Maintained daily log and inventory of converters, remotes and various equipment, delivered returned equipment weekly to proper regional facilities, Received documentation of returned equipment to confirm delivery.
PROJECT MANAGER, CHANNEL M
09/1996 aaa 01/2001
aa Negotiate purchase of audiovisual equipment from various vendors.
aa Locate and determine qualified electrician for installation of electronic equipment from various states and locations.
aa Oversee projects from commencement to completion, Design video and audio installation from blue prints and site surveys, Devise cost effective shipping methods.
EDUCATION
aa ELECTRICAL ENGINEERING, DEVRY INSTITUTE OF TECHNOLOGY: 09/1975-03/1976
aa ELECTRICITY, GEORGE WESTINGHOUSE VOCATIONAL; 11/1974 aaa 06/1975
COMMUNICATION
aa I possess qualities of a proven performer, with the desire to succeed both professionally and personally within extremely competitive environments, I am self-directed highly energetic. I am conscientious and committed to the pursuit of excellence in my employment and lifelong learning skills. I also have working knowledge of word, excel, and the internet (eight years of PC experience).
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