High School Customer Service

Marcia Sprecher

Email: ********@***********.***

Address:

City: Columbus

State: OH

Zip: 43212

Country: USA

Phone: 614-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I wish to become an administrative assistant or an office manager. Ability to communicate effectively in diverse environments. I am patient with people asking me to do several projects at once and as a manager I am able to teach new skills to new employees or current employees.

Educational Background:

High School Dipolma from Wooster High School, Wooster OH 1/2001 to 5/1972 (General)

Job History / Details:

Summary

Dedicated and focused [

] who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights

Results-oriented

Self-directed

Time management

Strong problem solver

Resourceful

Medical terminology

Schedule management

Self-starter

Insurance eligibility verifications

Mail management

Dedicated team player

Understands grammar

Proofreading

Professional and mature

Patient charting

Strong interpersonal skills

Attention to detail

Dependability

Accomplishments

Promoted to [

] after [] months of employment.Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.

Increased office organization by developing more efficient filing system and customer database protocols.

Experience

September 1999 to January 2001

American Family Insurance Columbus, OH

Insurance Agent

I went through 4 weeks of training and received a certificate.

A wide range of products sold

Spoke with individuals concerning their need for insurance

August 1988 to August 2000

Cardiothoracic and Vascular Surgical Associates Columbus, Ohio

Surgery scheduler and coder coordinator

Scheduled, prepared, and arranged 12 patients for surgery by 5 surgeons daily.

Pre-op taught patients for surgery along with pre-certified patients insurances

CPT-ICD achieved through independent study

August 1978 to August 1988

Riverside Methodist Hospital Columbus, OH

Unit Secretary

Made charts up for new patients coming to the unit

Arranged transfers from one floor to another

Discharged patients

Transcribed physicians orders then followed through to sending requisitions to the different departments for testing

Education

1972 Wooster High School Wooster, Ohio

High School Diploma General

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