ROBIN BENDER
Email: ********@***********.***
Address:
City: Memphis
State: TN
Zip: 38103
Country: USA
Phone: 901-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Results-oriented Account Manager who excels in revealing customer needs and delivering solutions. Diverse background in sales including print/broadcast advertising, trade show exhibits, hospitality/catering, media and sponsorship programs. Experienced in securing co-op funds and outside vendor marketing revenue. Successful development, presentation and implementation of marketing, advertising, public relations and fundraising initiatives. Skilled in special events planning and execution. Proven track record in creation of professional proposals, quotes, press releases and other marketing campaigns. Extensive base of business, professional and personal associations within the community.
Educational Background:
High School Dipolma from UNIVERSITY OF ALABAMA, Tuscaloosa AL 1/2001 to 5/1990 (Broadcast and Film Communication)
Job History / Details:
Summary
Results-oriented Account Manager who excels in revealing customer needs and delivering solutions. Diverse background in sales including print/broadcast advertising, trade show exhibits, hospitality/catering, media and sponsorship programs. Experienced in securing co-op funds and outside vendor marketing revenue. Successful development, presentation and implementation of marketing, advertising, public relations and fundraising initiatives. Skilled in special events planning and execution. Proven track record in creation of professional proposals, quotes, press releases and other marketing campaigns. Extensive base of business, professional and personal associations within the community.
Highlights
Prospecting and cold calling
Strategic account development
Strong interpersonal skills
Relationship selling
Upselling and consultative selling
Accomplishments
Memphis Advertising Federation Member 2009-present.
Served on Advertising Awards event planning committee Memphis Charitable Foundation / The Blues Ball Held numerous chairmanships within organization & served on event Host Committee SOFTWARE SYSTEM SKILLS Goldmine CRM Management Quoteworks [proposal development] SAP [Inventory/ordering ] MICROS [restaurant POS] EventPro [Special Events Management].
Experience
January 2012 to November 2012
MEMPHIS NEWS/DAILY NEWS Memphis, TN
Advertising Account Executive
Identified prospective print advertising customers in assigned categories Create relationships with clients through prospecting, cold calling, and management assigned leads.
Prepared and presented targeted marketing campaigns based on information gathered through client Discovery meetings and subsequent follow-up.
Maintained deadlines for space reservation and production.
Followed up with active client base through service calls and by providing information regarding industry driven special sections and events.
October 2007 to October 2011
SKYLINE MIDSOUTH Memphis, TN
Marketing/Exhibit Consultant
Researched, identified and prospected new clients through cold calling, networking and leveraging existing customer base.
Secured appointments and conduct Discovery to assess needs of customers Collaborated with design and project management team to develop solutions to meet client objectives and expectations Processed orders and managed simultaneous projects while supervising design work, handling customer interface and adhering to deadlines Participated in company-based sales training and career development Named "Rookie of the Year" for having highest sales within entire international organization.
01/2007 to 10/2007
SPRING CREEK RANCH GOLF COURSE Memphis, TN
Director of Marketing and Member Services
Managed all public relations including writing of press releases and managing all media requests/interviews Planned and executed Member reception for 500 guests for Grand Opening of new Golf House Implemented new member communications system designed to better market club functions and provide information Wrote and designed submission for "New Club House of the Year" competition for Golf, Inc.
magazine Managed relations between prospective members and club management including follow-up phone calls, distribution of sales materials and scheduling tours of golf course and club facilities.
08/2005 to 10/2006
STAX MUSEUM OF AMERICAN SOUL MUSIC Memphis, TN
Senior Operations Coordinator
Responsible for generating revenue through after-hours facility rentals and special events Identified and developed client base through sales calls, site visits and networking Managed all aspects of private event planning including coordination, staffing and on-site facilitation Executed Museum events including Exhibit Openings, Book Signings and on-site Concert Series Prospected national/international tour operators, school/civic groups and conventions to increase tour group sales Served as weekend Museum manager on monthly basis and handled all aspects of customer service as well as financial responsibilities.
07/2002 to 08/2006
Pat O'Briens Memphis /Hurricane Memphis LLC Memphis, TN
Sales and Marketing Manager
Managed all sales calls, site visits and client development for on and off-site event/catering program Worked with clients to develop menu and event specifics Produced and executed special e vents ranging from 20-900 attendees Supported all details of events including on-site management, staffing, entertainment, and client follow-up Served as liaison to Convention and Visitors Bureau and hospitality industry organizations Managed all aspects of in-house advertising and public relations department including media buying, community relations requests, preparation and distribution of press releases and all tourism related requests Supervised restaurant floor, customer and staff relations during weekly Manager on Duty shift.
Education
UNIVERSITY OF ALABAMA,
Bachelor of Arts Broadcast and Film Communication