Customer Service Air Force

Andre Melanson

Email: *********@********.***

Address: ***** ******** **. *** ***

City: Palm Desert

State: CA

Zip: 92211

Country: USA

Phone: 951-***-****

Skill Level: Experienced

Salary Range: $38,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ANDRE M. MELANSON

Candidate Source: External

77750 Michigan Dr. Apt E14

Palm Desert, CA 92211

Home/Cell Phone Number: 951-***-****

EXPERIENCE SUMMARY:

Health Services Craftsman; Unit Training Assembly Pay Schedule Administrator; Unit Health Monitor; Supply Logistics Technician

EXPERIENCE:

MAY 2000 to December 2010

Health Services Craftsman Staff Sergeant (SSGT), E-5

United States Air Force Reserve, 452nd Air Mobility Wing, 752nd Medical Squadron, March ARB, CA 92518

Tammy Haro, 951-***-****

Air Force Specialty Code (AFSC) is 4A071. I completed a six-week course at Sheppard AFB, TX in Health Services (Medical Administration) on February 16, 2001. In addition to fulfilling my Air Force Reserve Contract, I work full time as an Air Reserve Technician (ART) in a pay grade of GS-7. Here I specialize in customer service for our fully functional medical staff members in preparation to work in fully integrated hospital. This includes maintaining their health records, processing any military orders to send them stateside or overseas to theatre hospital. This puts me in direct contact with each staff member including our Physicians and Nurses. The programs I`m proficient in for these tasks include; Microsoft Vista Operating Systems, the Personnel Individual Medical Record (PIMR) Program that governs all annual and periodic physicals and preventive medicine technologies, along with local computer programs designed to govern my various administrative duties.

JULY 1997 to FEBRUARY 1998

Customer Service/Demand Processing Clerk Senior Airman (SRA), E-4

United States Air Force Active Duty, Supply Logistics, 134th Special Operations Wing, 16th Supply Squadron, Hurlburt Field, FL 32544

John Root, 850-***-****

I performed various aircraft, ground equipment, and other types of parts acquisition requests. I also researched hard to locate and obsolete items needed by all internal and external customers within the Air Force Special Operations Command (AFSOC) at Hurlburt Field, FL.

AUGUST 1995 to DECEMBER 1996

Funds Management Assistant E-4/SRA

United States Air Force Active Duty, Supply Logistics, 134th Special Operations Wing, 16th Supply Squadron, Hurlburt Field, FL 32544

Mr. Talmadge Osborne, 850-***-****

I was assigned to assist the Supply Funds Manager for base supply in various duties associated with Accounting and Finance Directions. This also enabled a successful close out of fiscal years 1995 and 1996. This experience enabled me to assist units in managing their budget appropriated funds.

APRIL 1994 to AUGUST 1995

Warehouse Technician E-4/SRA

United States Air Force Active Duty, Supply Logistics, 134th Special Operations Wing, 16th Supply Squadron, Hurlburt Field, FL 32544

Mr. Paul Martin, 850-***-****

I performed and supervised the Time Change Area and Classified Vault. I kept an accurate record of whom and what entered and exited the classified vault containing highly sensitive aircraft parts and components. In the time change area, I designed and completed a more efficient storage and accounting system for all of the unserviceable/time change parts and equipment. This process also incorporated the highly pilfer able/controlled cryptographic items storage unit.

SEPTEMBER 1992 to APRIL 1994

Research Technician E-4/SRA

United States Air Force Active Duty, Supply Logistics, 134th Special Operations Wing, 16th Supply Squadron, Hurlburt Field, FL 32544

John Root, 850-***-****

I performed extensive research in various part numbers and national stock numbers for aircraft and supporting ground equipment. I utilized the Federal Logistics and other programs to perform these functions. I also utilized the local purchase processing system when national stock numbers where not available. I then processed these order requests through our local purchase computer system.

JULY 1990 to SEPTEMBER 1992

Repair Cycle Technician E-3/A1C - E-4/SRA

United States Air Force Active Duty, Supply Logistics, 134th Special Operations Wing, 16th Supply Squadron, Hurlburt Field, FL 32544

Tim Walsh, 850-***-****

I processed incoming and outgoing aircraft parts and supplies for shipment to repair depots and other storage facilities. I operated a 1 ton truck along with 4k to 15k forklifts to retrieve all serviceable and unserviceable parts for re-circulation. I prepared processing paperwork and forwarded all outgoing shipments to the transportation unit for processing.

MARCH 1988 to JULY 1990

War Readiness Spares Kit (WRSK) Technician Airman Basic (AB), E-1 - Airman First Class (A1C), E3

United States Air Force Active Duty, 3rd Tactical Fighter Wing, 3rd Supply Squadron, Clark AB, Republic of the Philippines

This was my first military duty assignment in the United States Air Force. Here, I learned and mastered the basic skills involved in war readiness within the supply logistics field. I mastered my skills on the 4k to 15k forklift and up to a 1 ton truck for aircraft pallet transfer. This also helped me master the art of uploading pallets onto a flat bed trailer for transportation to the flight line in preparation to upload to a cargo aircraft. This also enabled me to properly stack and secure crates, boxes, and storage cabinets to an aircraft pallet, including securing side and top webbing nets for aircraft upload and delivery to various military locations all over the globe. I also learned the importance of how to properly handle hazardous cargo with the use of Material Safety Data Sheets that listed the care, transportation and proper handling if spills or mishaps occur.

FORMAL EDUCATION:

High School Diploma, General Studies, Yucca Valley High School, Yucca Valley, California, June 1983

I have just 27 credits shy of my Associates Degree through the Community College of the Air Force (CCAF)

SPECIALIZED TRAINING:

Health Services Apprentice, Jan 2001 to Feb 2001, 6 weeks

Inventory Management Specialist, May 1988 to Jun 1988, 8 weeks

Professional Military Education, Apr 1991, 2 weeks

LICENCES/CERTIFICATES:

Government drivers license for a 4k/15k forklift and up to a 1 ton truck.

AWARDS:

Dept of the Air Force, AF Achievement with one devise

Dept of the Air Force, AF Outstanding Unit Award with four devices

Dept of the Air Force, AF Good Conduct with two devices

Dept of the Air Force, Air Reserve Forces Meritorious Service Medal with two devices

Dept of the Air Force, National Defense Service Medal with one device

Dept of the Air Force, Global War on Terrorism Service Medal

Dept of the Air Force, AF Overseas Ribbon Long

Dept of the Air Force, AF longevity Service with three devices

Dept of the Air Force, Armed Forces Reserve Medal with one device

Dept of the Air Force, USAF NCO PME Graduate Ribbon

Dept of the Air Force, AF Training Ribbon

OTHER INFORMATION:

Trained and certified in Automatic Defibrillator (AED)/Heartsaver Course and CPR. I have extensive knowledge in Infection Control.

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