Customer Service High School

Crystal Pecharich

Email: ********@************.***

Address:

City: Lindale

State: TX

Zip: 75771

Country: USA

Phone: 903-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Shift Leader who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Educational Background:

High School Dipolma from Bullard High School, Bullard TX 1/2001 to 5/2009 (High School)

Job History / Details:

Professional Profile

Shift Leader who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Qualifications

Cash handling accuracy

Organized

Detail-oriented

Excellent multi-tasker

Active listening skills

Courteous demeanor

Energetic work attitude

Opening/closing procedures

Inventory control procedures

Strong communication skills

Flexible schedule

Personnel training and development

Relevant Experience

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Database Maintenance

Assisted managing of company database and verified, edited and modified members' information.

Experience

May 2008 to Current

Carmike Tyler, Tx

Shift Leader

Cross-trained and provided back-up for other customer service representatives when needed.

Worked as team member performing cashier duties, product assistance and cleaning.

Expressed appreciation and invited customers to return to the store.

Assisted customers with store and product complaints.

Maintained adequate cash supply in cash drawers in multiple checkout stations.

Guaranteed positive customer experiences and resolved all customer complaints.

Responsible for ringing up customers in timely manner and guaranteeing high level of customer service.

Regularly sought opportunities to up sell and add on additional merchandise.

Stocked and rotated inventory regularly.

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Managed cash stock and inventory balances accurately.

Processed merchandise returns and exchanges.

Education

2009 Bullard High School Bullard, Texas

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